Discover and Capture Hidden Profits (One Day Workshop)

Training

In Queensferry

£ 199 + VAT

Description

  • Type

    Training

  • Location

    Queensferry (Wales)

  • Duration

    1 Day

  • Start date

    Different dates available

Providing an insight for managers into the principles and practices aimed at identifying and unlocking the hidden profits within their organisation.

Facilities

Location

Start date

Queensferry (Flintshire)
Rowley's Drive, CH5 1PP

Start date

Different dates availableEnrolment now open

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Reviews

Subjects

  • Testing
  • Marketing
  • Sales
  • Sales Training
  • Action planning
  • Customer Care
  • Customer Service Skills
  • CRM
  • Profits
  • Benefits

Course programme

This Programme is run in conjunction with Brian Roberts Associates, the programme covers the following areas :

  1. Discover how small increases in a few key areas can result in results and the benefits of focussing your actions on those key areas.

  2. How to assess the most effective marketing routes to suit your business

CRM – discover how such systems might easily be introduced and how it will benefit profits,
the importance of and the options available for CRM

The Customer Lifecycle:

  • Identify ways to plan the incorporation of additional selling opportunities that can be an easy yet effective way to increase sales.

  • Understand where your customer(s) are in the lifecycle

  • Understand the key drivers to your customers’ behaviour and how to develop sales and marketing actions to maximise return


Testing:

  • Learn how to use this often neglected though vital part of the marketing process to increase sales & reduce costs

  • The value of “real-life” testing & “real-time” user response

  • Learn how to develop & implement processes to maximise the return on testing


Customers –

  • How to keep them coming back time and again and recommending you

  • Identify key customer loyalty triggers for your business

  • Identify and develop the right customer loyalty tools and processes


Action Planning –

  • What you need to know to make it effective

  • How to plan effectively to turn strategy into results

Discover and Capture Hidden Profits (One Day Workshop)

£ 199 + VAT