Distance learning Customer Management courses

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CHARACTERISTICS
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1 - 20 of 68 results
Quality Seal Emagister EMAGISTER CUM LAUDE
UK Distance Learning & Publishing
Customer Care Level 2 - Distance Learning course
6 opinions
UK Distance Learning & Publishing

...A thorough grounding in Customer Care by looking at the definition, benefits and how to achieve and maintain great service... Learn about: Customer Service, Customer Care...

  • Course
  • Intermediate
  • Distance Learning
  • 12 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
VAT inc.
Taylor Mason Training

...Our customer service training course provides you, whether you are an existing or new to handling, selling to, or dealing with customers, the skills to deliver exceptional customer service.Taylor Mason Training delivers professional and accredited training & development solutions to a wide range... Learn about: Customer Service...

  • Course
  • Distance Learning
  • 1 Day
Requirements
  • This course is for residents in England
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Price on request
Open Study College

...Are you already working in customer service or would like to? Give your career a boost with this program from Open Study College. Develop your skills in addressing clients' concerns in a relaxed and easy manner and become more marketable from the training. The Customer Service Level 3 course covers... Learn about: Putting Things Right, Environment right, Customer Service...

  • Course
  • Distance Learning
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£369
VAT inc.
Quality Seal Emagister EMAGISTER CUM LAUDE
UK Distance Learning & Publishing
Customer Relations Level 2 - Distance Learning course
10 opinions
UK Distance Learning & Publishing

...This course covers the importance of great customer relations by looking at the need for customer care skills in face-to-face or telephone situations, and how to set up and monitor good practice in the customer care role... Learn about: Customer relationship, Customer Care, Customer Service Skills...

  • Course
  • Intermediate
  • Distance Learning
  • 12 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
VAT inc.

...To develop the skills required of an effective Customer Relationship Manager. Understand the benefits of high level CRM and the part it plays in client retention. Build excellent customer relationships. Suitable for: Managers and senior staff who provide the link between their own organisation... Learn about: Relationship Marketing, Customer Service, Customer Retention...

  • Course
  • Distance Learning
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Price on request
Quality Seal Emagister EMAGISTER CUM LAUDE
Distance Learning Centre

...Approximate Study Time: 80 Hours (Self Study) Buy Now More InfoThis course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: IT Security, Telephone Skills, Quality Training...

  • Course
  • Distance Learning
  • Flexible
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£250
+ VAT
Study House Ltd
Accredited Course

...Learn how to provide excellent customer service. This course teaches you a range of techniques that creates excellent customer service. Learn how to identify the needs of your customers. Create a strategy for service excellence. Learn how to evaluate and observe the effectiveness your service... Learn about: Customer Manager, Customer Service, Customer Service Excellence...

  • Course
  • Distance Learning
  • 1 Year
  • Flexible
  • Delivery of study materials
  • Personal tutor
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£250
VAT inc.
HRODC Postgraduate Training Institute

...Limited Objectives: By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness. Exhibit competence in fundamental aspects of customer/ client service - incorporating... Learn about: Customer Care, Basic Grammar, Bachelor degree...

  • Course
  • Advanced
  • Distance Learning
  • 10 Days
  • Flexible
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£3,350
VAT exempt
Taylor Mason Training

...This key account management training course will give delegates a fundamental understanding of the key account management process and enable them to develop effective skills and knowledge to maximise their leverage in developing, managing and creating value for their organisations as Key Account... Learn about: Key Account Management, IT Management...

  • Course
  • Distance Learning
  • 1 Day
Requirements
  • This course is for residents in England
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Price on request

...Does Your Customer Service Training Put Your Customers Where They Belong?All of our trainers are experts in their field. Your training will be second to none. Call or email for an immediate quotation for your companies training requirements... Learn about: Customer Care...

  • Course
  • Distance Learning
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Price on request

...To give your staff a thorough knowledge and understanding of all the essential aspects required to deliver excellent customer service. Suitable for: Those in a supervisory or managerial position ready to make the next step... Learn about: Customer Service...

  • Training
  • Distance Learning
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Price on request

...In the excitement of a new deal, don't forget your existing, loyal customers! Ensure your staff keep their existing client relationships front of their minds. There's a buzz in the air at Nicholson's Office Supplies. Slap-up lunches. late night sessions perfecting the presentation. action... Learn about: Customer Service, Key Account Management, Customer Retention...

  • Course
  • Distance Learning
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£650
+ VAT

...To show how to make your customer's next experience a memorable... Learn about: Customer Retention, Customer Relationship Management, Customer Service...

  • Course
  • Distance Learning
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£399
+ VAT

...This qualification is for people in customer-facing roles who want to boost their skills. Level 2 focuses on problem solving, developing good customer service and supporting new improvements in customer service. Suitable for: Only for candidates within Greater manchester... Learn about: Customer Relationship Management, Customer Service, Customer Retention...

  • Course
  • Distance Learning
  • 6 Days
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Price on request

...Project the right impression. Improve customer satisfaction. Enhance the organisation's reputation. Improve attitudes and develop techniques to handle rudeness and complaints positively and assertively. Develop a 'customer-led' approach to business. Suitable for: Everyone in an organisation... Learn about: Relationship Marketing, Customer Relationship Management, Customer Service...

  • Course
  • Distance Learning
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Price on request
Quality Seal Emagister EMAGISTER CUM LAUDE
Distance Learning Centre

...--> The Customer Service Excellence - Level 3 Course is designed for people in a wide range of service occupations wishing to develop... Learn about: Quality Training, Customer Service...

  • Course
  • Distance Learning
  • Flexible
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£250
+ VAT

...At the end of the course you will be able to: Understand the importance of excellent service. Define service excellence. Identify what customers want. Devise a plan for service excellence. Deliver a service excellence project. Monitor and assess the effectiveness of your project. Maintain service... Learn about: Customer Relationship Management, Relationship Marketing, Customer Service...

  • Vocational qualification
  • Distance Learning
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£250
+ VAT

... Value Customer Expectations and more... Disc 2 Body Language Conflict Management Rapport Dealing with Different Customer Types Complaints Commitment... Learn about: Customer Service, Customer Retention...

  • Course
  • Distance Learning
  • 4 hours of class
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Price on request

...To create good customer relations through telephone contact, face to face discussions and in receiving visitors and guests. Suitable for: People who provide customer contact through meetings & telephone calls and who receive visitors and guests... Learn about: Customer Relationship Management...

  • Short course
  • Distance Learning
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£250
+ VAT

... responsible for setting customer care standards Front-line staff who come into direct contact with customers Support staff with internal customers Sales... Learn about: Customer Care...

  • Course
  • Distance Learning
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Price on request

...To enhance and develop your customer service skills. To help you handle and resolve problems. Suitable for: Ambitous school/college leavers interested in pursuing a career in customer service. Level 3 is ideal if you are working as a supervisor or manager and want to progress in a customer service... Learn about: Customer Service...

  • Training
  • Distance Learning
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Price on request

...It won't take you long to find the many ways can be used. This versatile toolkit will slash hours off your preparation time for customer service programmes. Everything you need to run effective workshops is included and the toolkit's detailed explanations and expert instructional design... Learn about: Customer Service, Customer Relationship Management...

  • Course
  • Distance Learning
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£249
+ VAT

...To show how to integrate the needs of the customer into your next new idea... Learn about: Customer Retention, Customer Service, Customer Relationship Management...

  • Course
  • Distance Learning
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£399
+ VAT