228

Distance learning Customer Management courses

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  • Course
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5 critical courses for Customer Service Managers

...Comprising 5 Level 3 courses and 100 hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs... Learn about: Quality Training, Service Management, Team Training...


£300 £199
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 3 opinions
Oplex careers
  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
Express online course

The best for your clients!

...This online Customer Service course will teach learners how to provide excellent customer service to customers. The course will explore a variety of ways in which good customer service can be established. Whether you are working in the workplace dealing with customers, or want to just... Learn about: Customer Service...

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£300 £19
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  • Course
  • Online
  • Different dates available
Express online course

Forward your career up the ladder!

...Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service, Customer Service Skills...

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£163 £10
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Open Study College
Customer service level 3 - Online course
5.0 1 opinion
Open Study College
  • A Level
  • Online
  • Different dates available

...Gain an insight into customer service, from home!All course materials will be delivered to you by post or email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way.You can work at your own time and pace. Completed coursework can be delivered by... Learn about: Serving Customers, Customers first, Purchase easily and quickly...


Price on request
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  • Course
  • Online
  • Different dates available
Express online course

Discover the importance of Customer Relationship Management

...Customer Relationship Management uses technology to keep track of customer data, which can then be analyzed and used by companies and individuals. This course discusses how customer service management systems work and how they are used to provide better customer service... Learn about: Customer relationship, IT Management, Customer Service...

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£21
+ VAT
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  • Course
  • Online
  • Intermediate
  • Different dates available

... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Customer relationship, Customer Relationship Management, Customer Service Skills...

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£360 £34
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  • Course
  • Online
Express online course

Learn what your customer wants!

... to the Customer Relationship Management Diploma The Customer Relationship Management diploma comprises of five information packed modules which should take you around five hours to complete. The course is offered online for added convenience, so you can complete the course in one sitting or you can spread... Learn about: Customer Relationship Management, Management Planning, Body Language...

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£99 £19
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  • Course
  • Online
  • Intermediate
  • Different dates available

... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Relationship Building, Customer relationship, Customer Service Skills...

Special Emagister price

£360 £49
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • Support service
  • Virtual classes

...In this course, you will examine a framework that will enable you to build a strong one-to-one relationship with new as well as existing customers... Learn about: Customer Needs, Customer satisfaction, Customer Service...


£88
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
Express online course

Improve your customer service skills!

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service Skills, Customer Care, Customer satisfaction...

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£150 £19
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Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
3.8 2 opinions
Oxbridge Home Learning
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

... and produces happy customers. Exceeding customer expectations can improve customer loyalty and improve your sales and boost customer retention. Excellent and consistent customer service is the foundation of any successful business and this course focuses on the critical role individuals play in building... Learn about: Supplier Control, Quality Techniques, Corrective Action...


£295
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Global Edulink
Diploma in Customer Service – Online - Online
4.5 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 365 Days
Diploma in Customer Service

...Are you looking to develop your customer service skills? Give your career a boost with the well-recognised Global Edulink’s Diploma in Customer Service training qualification. Global Edulink, as a leading training courses provider in the UK, this course allows you to enhance your Customer service... Learn about: Team Training, Customer Service, Telephone Skills...

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£449 £45
+ VAT
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Customer Service, Customer Care, Customer Manager...

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£395 £89
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  • Course
  • Online
  • Different dates available
Express online course

Improve your customer service skills!

...Customer service is the key to success in any business. It is widely acknowledged that customer service can make or break the success of a business. If you need to improve your customer service skills, then this course will help you with that significantly. You will know how your attitude affects... Learn about: Customer Service, Customer Service Skills...

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£299 £17
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  • Short course
  • Online
  • Beginner
  • Different dates available

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and practice to successfully lead a frontline service... Learn about: Customer Needs, Customer legal rights, Customer Expectations...


£59
VAT inc.
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  • Course
  • Online
  • Different dates available
  • 12 Months
Express online course

Improve your career!

...The Customer Service training bundle is ideal within a business and retail environment. The certificate is immediately available upon completion online. This package comes complete with 6 courses all of which are CPD Accredited and Certificated following the Qualifications and Credit Framework... Learn about: Performance Management, Understand your role, Conflict Resolution...

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£216 £49
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  • Course
  • Online

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer-Centered Companies, Customer Management...


Free
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  • Course
  • Distance Learning

...To develop the skills required of an effective Customer Relationship Manager. Understand the benefits of high level CRM and the part it plays in client retention. Build excellent customer relationships. Suitable for: Managers and senior staff who provide the link between their own organisation's... Learn about: Customer Retention, Customer Service, Customer Relationship Management...


Price on request
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  • Course
  • Distance Learning
  • Different dates available
  • 1 Year
  • Support service
  • Delivery of study materials
  • Personal tutor
Accredited Course

...Learn how to provide excellent customer service. This course teaches you a range of techniques that creates excellent customer service. Learn how to identify the needs of your customers. Create a strategy for service excellence. Learn how to evaluate and observe the effectiveness your service... Learn about: Customer Service, Customer Retention, Customer satisfaction...


£250
VAT inc.
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  • Course
  • Online
  • Beginner
  • Different dates available

...Course Material All course materials are included in the course price. All your study material will be available on our learning management system... Learn about: Customer Care, Customer Service Focused Organisation, Customer Service Skills...

Special Emagister price

£180 £11
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  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

...Exceptional customer service does not just happen; it must be planned for and delivered by staff at all levels, in all disciplines and in every area of the organisation working together as a team. Customer service is the provision of service to customers before, during and after a purchase... Learn about: Communication Skills, Customer Care, Telephone answering...


£295
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Global Edulink
Customer Service Training – Online - Online
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 365 Days
Certificate in Customer Service

...Are you looking to develop your customer service skills? Give your career a boost with the well-recognised Global Edulink’s Customer Service Essential Training Course. Global Edulink, as a leading training courses provider in the UK, this course allows you to enhance your Customer service skills... Learn about: Customer Service, Communication Skills, Telephone techniques...

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£295 £30
+ VAT
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Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Customer Service, Public Relations, Diploma in Customer Service (Level 4)...

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£560 £99
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