Distance learning Customer Management courses

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SUBJECT AREA
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1 - 20 of 62 results
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Approved Course Provider

...If you want to develop your knowledge of Effective Customer Care so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you. The Distance Learning Certificate in Effective Customer... Learn about: Customer Service, Customer Care, Effective Customer Care...

  • Course
  • Beginner
  • Distance Learning
  • 12 Months
  • Flexible
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£260
+ VAT
Glenys Bridges Practice Pathways

... whilst working is demanding, we recognise this and have designed a range of flexible programmes offering a flexible approach to enable students to develop a range of academic, professional and personal management skills... Learn about: Reception Lead, Reception Services, Customer Service Skills...

  • Course
  • Distance Learning
  • Flexible
  • Support service
  • Personal tutor
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£650
Study House Ltd
Accredited Course

...Learn how to provide excellent customer service. This course teaches you a range of techniques that creates excellent customer service. Learn how to identify the needs of your customers. Create a strategy for service excellence. Learn how to evaluate and observe the effectiveness your service... Learn about: Maintain Service Excellence, Customer Service, Plan Service Excellence...

  • Course
  • Distance Learning
  • 1 Year
  • Flexible
  • Support service
  • Personal tutor
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£250
VAT inc.
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...This Distance Learning Customer Service Excellence course is designed for people who wish to gain an understanding of principles and practice of Customer Service Excellence. The objectives of this course are to: •Understand excellent service and why it is important •Define service excellence... Learn about: Quality Training, Project Plan, Quality Systems...

  • Course
  • Intermediate
  • Distance Learning
  • 12 Months
  • Flexible
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£275
+ VAT

...To develop the skills required of an effective Customer Relationship Manager. Understand the benefits of high level CRM and the part it plays in client retention. Build excellent customer relationships. Suitable for: Managers and senior staff who provide the link between their own organisation's... Learn about: Relationship Marketing, Customer Retention, Customer Relationship Management...

  • Course
  • Distance Learning
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Price on request
Distance Learning Centre

...Approximate Study Time: 80 Hours (Self Study) Buy Now More InfoThis course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Telephone Skills, Skills and Training, Quality Training...

  • Course
  • Distance Learning
  • Flexible
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£250
+ VAT

...To give your staff a thorough knowledge and understanding of all the essential aspects required to deliver excellent customer service. Suitable for: Those in a supervisory or managerial position ready to make the next step... Learn about: Customer Service...

  • Training
  • Distance Learning
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Price on request

...In the excitement of a new deal, don't forget your existing, loyal customers! Ensure your staff keep their existing client relationships front of their minds. There's a buzz in the air at Nicholson's Office Supplies. Slap-up lunches. late night sessions perfecting the presentation. action... Learn about: Customer Retention, Customer Relationship Management, Customer Service...

  • Course
  • Distance Learning
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£650
+ VAT

...Does Your Customer Service Training Put Your Customers Where They Belong?All of our trainers are experts in their field. Your training will be second to none. Call or email for an immediate quotation for your companies training requirements... Learn about: Customer Care...

  • Course
  • Distance Learning
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Price on request

...To show how to integrate the needs of the customer into your next new idea... Learn about: Customer Service, Customer Retention, Customer Relationship Management...

  • Course
  • Distance Learning
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£399
+ VAT

...This qualification is for people in customer-facing roles who want to boost their skills. Level 2 focuses on problem solving, developing good customer service and supporting new improvements in customer service. Suitable for: Only for candidates within Greater manchester... Learn about: Customer Service, Customer Relationship Management, Customer Retention...

  • Course
  • Distance Learning
  • 6 Days
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Price on request

...At the end of the course you will be able to: Understand the importance of excellent service. Define service excellence. Identify what customers want. Devise a plan for service excellence. Deliver a service excellence project. Monitor and assess the effectiveness of your project. Maintain service... Learn about: Customer Retention, Relationship Marketing, Customer Service...

  • Vocational qualification
  • Distance Learning
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£250
+ VAT

... Value Customer Expectations and more... Disc 2 Body Language Conflict Management Rapport Dealing with Different Customer Types Complaints Commitment... Learn about: Customer Service, Customer Retention...

  • Course
  • Distance Learning
  • 4 hours of class
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Price on request

...To create good customer relations through telephone contact, face to face discussions and in receiving visitors and guests. Suitable for: People who provide customer contact through meetings & telephone calls and who receive visitors and guests... Learn about: Customer Relationship Management...

  • Short course
  • Distance Learning
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£250
+ VAT

...Project the right impression. Improve customer satisfaction. Enhance the organisation's reputation. Improve attitudes and develop techniques to handle rudeness and complaints positively and assertively. Develop a 'customer-led' approach to business. Suitable for: Everyone in an organisation... Learn about: Customer Service, Customer Relationship Management, Relationship Marketing...

  • Course
  • Distance Learning
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Price on request
Distance Learning Centre

...--> The Customer Service Excellence - Level 3 Course is designed for people in a wide range of service occupations wishing to develop... Learn about: Quality Systems, Financial Training, Quality Training...

  • Course
  • Distance Learning
  • Flexible
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£250
+ VAT

...To enhance and develop your customer service skills. To help you handle and resolve problems. Suitable for: Ambitous school/college leavers interested in pursuing a career in customer service. Level 3 is ideal if you are working as a supervisor or manager and want to progress in a customer service... Learn about: Customer Service...

  • Training
  • Distance Learning
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Price on request

...It won't take you long to find the many ways can be used. This versatile toolkit will slash hours off your preparation time for customer service programmes. Everything you need to run effective workshops is included and the toolkit's detailed explanations and expert instructional design... Learn about: Customer Service, Customer Relationship Management...

  • Course
  • Distance Learning
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£249
+ VAT

... responsible for setting customer care standards Front-line staff who come into direct contact with customers Support staff with internal customers Sales... Learn about: Customer Care...

  • Course
  • Distance Learning
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Price on request

... customer service for over three decades. But as he proves in this fast-paced and entertaining programme, being great at customer service is no longer... Learn about: Customer Relationship Management, Customer Retention, Customer Service...

  • Course
  • Distance Learning
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£399
+ VAT
NVQ Level 2 in Customer Service - Distance Learning course NVQ Training & Consultancy Services Ltd

...To gain knowledge and skills on customer service. Suitable for: Designed for staff who are responsible for delivering customer service and who interact directly with the customer, for example sales or retail staff, staff working on service desks, call centre staff... Learn about: Customer Service...

  • NVQ
  • Distance Learning
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Price on request
Glenys Bridges Practice Pathways

.... Studying for a professional qualification whilst working is demanding, we recognise this and have designed a range of flexible programmes offering a flexible approach to enable students to develop a range of academic, professional and personal management skills... Learn about: Practice Services, Customer Service, Dental Health...

  • Course
  • Distance Learning
  • Flexible
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£450

... Analysis of the market place Forecasting - Record Keeping Effective time management Accounts statements - presentation/software Newsletters Client databases... Learn about: Customer Relationship Management, Customer Service, Customer Retention...

  • Course
  • Distance Learning
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Price on request