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Distance and online learning Customer Management courses
- Short course
- Online
- Different dates available
...Relationship Marketing is about adjusting your marketing strategy based on the buying behaviour of your customers. This course starts by explaining various theories of marketing and subsequently introduces the concept of relationship marketing and gives ideas of how to implement it. As a result... Learn about: Marketing Practices, Marketing Tools, Relationship Marketing...
- Course
- Online
- Beginner
- Different dates available
... and additional supporting material are all included in the course fee. The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Customer Care, Customer Manager, Service outsourcing sales...
- Course
- Distance Learning
- Advanced
- December
- Online campus
...? Ready to take an existing retail career to the next level? With an advanced Level 7 Diploma in Retail Customer Service, this dynamic global sector could be yours for the taking! Retail Customer Service could be defined as the various interconnected processes that help buyers procure the products... Learn about: Customer Relationship Management, Quality Training, Communication Training...
- Course
- Online
- Different dates available
... field. Customer service is the key to success in any business. It is widely acknowledged that customer service can make or break the success of a business. If you need to improve your customer service skills, then this course will help you with that significantly. You will know how your attitude affects... Learn about: Service Operations, Service outsourcing sales, Services marketing...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Virtual classes
- Online campus
- Support service
- Delivery of study materials
... course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from One Education. Enrol now! Why People Love And Enrol In The Customer Service Manager – CPD Accredited Course From One Education Instantly accessible CPD-accredited certificate on successful... Learn about: Customer Service, Communication Training, Customer Expectations...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
- Support service
- Delivery of study materials
- Online campus
- Virtual classes
... with the importance of strong and consistent communication, the art of dealing with difficult Customers, how to handle complaints, the value of Customer loyalty and so much more besides. Take that first important step towards a fulfilling lifelong career as a Customer Service specialist right... Learn about: Communication Training, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Online campus
- Virtual classes
- Support service
... for customer retention to considering tools, marketing plan for attracting customers, you will gain relevant knowledge and competencies that can be implemented to the ever-changing field of customer services. This comprehensive course will put you ahead of the competitions by demonstrating practical... Learn about: Customer Retention, Customer relationship, Customer Relationship Management...
- Course
- Online
- Intermediate
- 3 Months
- Online campus
- Personal tutor
... burden for organisations to develop strategies that will put their customers first... Learn about: Customer Relationship Management, Customer Manager, Customer satisfaction...
- Course
- Online
- Different dates available
... to demonstrate how service businesses and service organisations around the world achieve excellence in their customer relationships. This course will be of great interest to all professionals working in service businesses and service management and who would like to learn more about creating business services... Learn about: Customer Relationship Management, Customer relationship, IT Management...
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Its been good overall, though there were ups and downs but in all it prepares you for a good career.
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- Course
- Online
- Different dates available
- 1 Year
... training choice for: Experienced customer services agents who need to earn an industry-recognised qualification.. Anyone recently seconded or promoted into a customer services role.. Individuals who need to earn a qualification in customer services help them complete a career change.. The Customer Service... Learn about: Customer Service...
... training choice for: Experienced customer services agents who need to earn an industry-recognised qualification.. Anyone recently seconded or promoted into a customer services role.. Individuals who need to earn a qualification in customer services help them complete a career change.. The Customer Service... Learn about: Customer Service...
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Its been good overall, though there were ups and downs but in all it prepares you for a good career.
← | →
- Course
- Online
- Intermediate
- Different dates available
...A company’s reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service... Learn about: Communication Training, Customer Problem Solving, Setting Goals...
- Course
- Online
- Intermediate
- Different dates available
... course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints in an effective and beneficial manner. Key topics include... Learn about: Services marketing, Service level management, Service Operations...
- Course
- Online
...Understand customer service to improve service delivery. West Lothian College is an award winning provider of further education based in Livingston, West Lothian. The College offers the widest range of academic and vocational qualifications in the area, offering a diverse curriculum... Learn about: Customer Service...
- Course
- Distance Learning
...Does Your Customer Service Training Put Your Customers Where They Belong?All of our trainers are experts in their field. Your training will be second to none. Call or email for an immediate quotation for your companies training requirements... Learn about: Customer Care...
- NVQ
- Online
- Different dates available
- 1 Year
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
...The Customer Service course is designed for anyone who wants to create an efficient service culture that builds loyal relationships with their customers and a better environment for the company they work in. Upon successful completion of the course, you will not only be eligible to receive... Learn about: Communication Training, Customer Expectations, Ms Word...
- Course
- Distance Learning
...To show how to integrate the needs of the customer into your next new idea...
- Course
- Online
- Different dates available
... with complaints will enhance their work experience. Students will learn the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy... Learn about: Customer Service, Panel furniture, Email Servers...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Virtual classes
- Support service
...The Retail Management Diploma course teaches you everything you need to know to become an efficient retail manager. Through this course, you’ll explore the roles and responsibilities of a retail manager, including supervising distribution, selling products directly to consumers and operating... Learn about: Retail Psychology, Importance of Communication in Retail Industry, Manage Your Suppliers...
- Course
- Distance Learning
- Advanced
- December
- Online campus
... – cannot achieve its full potential. Management and leadership are two very different concepts, though are intrinsically interconnected. For an organisation to perform at its best, a strategic combination of both Team Leader is required. It’s one thing to master the art of effective delegation, instruction... Learn about: Leadership and Management, Management skills, Training Methods...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
...that will help you get jobs in the relevant field and will enrich your CV. If you want to learn about this topic and want to get professional qualifications... Learn about: Underwriting Process, Personal Lines Insurance, Insurance Industry...
- NVQ
- Online
- Different dates available
- 1 Year
- Support service
- Delivery of study materials
- Online campus
- Virtual classes
... and handle the tricky situation smoothly. Furthermore, learn the techniques to please the customer, and practice essential components of customer service to build a trustworthy relationship with the customers... Learn about: Customer Service...
- Course
- Distance Learning
...To reinforce the fundamental importance of customer service...
- Course
- Distance Learning
... customer service for over three decades. But as he proves in this fast-paced and entertaining programme, being great at customer service is no longer...