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Distance and online learning Customer Relationship Management courses
- Course
- Online
- Intermediate
- Different dates available
... service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required... Learn about: Relationship Building, Customer Relationship Management, Customer Manager...
- Course
- Online
- Beginner
- Different dates available
... for a CRM undertaking, and how to review and evaluate your program. The purpose of the course is to help you to build a healthy customer relationship by using proper CRM tools and strategies... Learn about: Product Selection, Customer Relationship Management, Customer Service...
- Course
- Online
- Different dates available
...Customer relationship management holds day-to-day business activities like marketing, sales etc. This course is designed for the individuals who are interested in enhancing their abilities or enhancing their skills to build the cutomer relationship. This diploma course will bring out to... Learn about: Customer relationship, Customer Relationship Management...
- Course
- Online
- Different dates available
- 1 Year
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
...A Mixed Variety of Aromatherapy Information Conclusion Customer Relationship Management Training Course Overview (Customer Relationship Management Training)... Learn about: Social Media, Customer relationship, MARKETING BASICS...
- Course
- Distance Learning
- Advanced
- December
- Online campus
... on customer service as their key priority – over and above factors like product choice and even low prices. Quality Customer Service brings the kind of loyalty that cannot be purchased at any price. Substandard Customer Service can wreak irreparable damage on even the strongest and most established... Learn about: Quality Training, Customer relationship, Customer Relationship Management...
- NVQ
- Online
- Different dates available
- 1 Year
- Virtual classes
- Support service
- Delivery of study materials
- Online campus
... for customer retention to considering tools, marketing plan for attracting customers, you will gain relevant knowledge and competencies that can be implemented to the ever-changing field of customer services. This comprehensive course will put you ahead of the competitions by demonstrating practical... Learn about: Customer Relationship Management, Customer Retention, Customer relationship...
- Course
- Online
- Intermediate
- 3 Months
- Online campus
- Personal tutor
...CRM is all about business survival and how to create new value for its stakeholders by managing relationships. As a critical organizational competence, its management cannot be left to chance. Indeed in fiercely competitive markets where products and services are similar, has placed additional... Learn about: Customer Loyalty, Relationship Building, Customer Relationship Management...
- Course
- Online
- Different dates available
... from customers for a service can be addressed by businesses by managing capacity within the service process they offer to their customers. You will then learn how businesses can use marketing elements to shape demand patterns for a service. You will learn about consumer behaviour and how important elements... Learn about: Customer relationship, Customer Relationship Management, IT Management...
- Short course
- Online
- Beginner
- Different dates available
- 3 Months
- Delivery of study materials
- Support service
- Online campus
- Personal tutor
...24 hour student support Personal tutor with Skype calls and email communications Webinar sessions Internship placement (optional)... Learn about: Customer satisfaction, Customer database, Customer Retention...
- Course
- Online
- Different dates available
... or wants their employees to see the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own time.Gain an edge over the competition by implementing excellent customer relationship management processes today... Learn about: Critical Thinking, Time management, Business management...
- Course
- Online
- Intermediate
- Different dates available
...The Moment of Truth Maintaining Customer Relationships BENEFITS Learn to sustain and grow your business by creating a positive customer experience... Learn about: Customer Relationships, Customer relationship, Customer Relationship Management...
- Course
- Online
- Intermediate
- Different dates available
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
... for CRM, its benefits and implementations, and how to coordinate the base requirements for a CRM undertaking. This course will help you to learn the different facets of CRM and identify who the customers are. It will also try to analyse the key components of CRM and will help you to explore how... Learn about: Development team, Customer Retention, Relationship Management...
- Course
- Online
- Beginner
- Different dates available
... the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy... Learn about: Customer database, MS Excel, Personality Test...
- Course
- Online
- February
...participants will explore ways to retain customers through a large group discussion. Building the Future During this session, participants will explore... Learn about: Customer Retention Strategy, Customer Manager, Customer Care...
- Course
- Distance Learning
- Advanced
- December
- Online campus
... to every to major town and city worldwide. Learn how to take your existing salesmanship to the next level, build strong customer relationships and reap the rewards of professional-level communication skills. Master the art of dealing with difficult customers, learn how to accurately read customer behaviour... Learn about: Retail Management Trainee, Customer relationship, Retail Team Leader...
- Course
- Online
- Beginner
- Different dates available
- Virtual classes
...The Certificate in Relationship Management develops your skills in business planning, account portfolio management, and the role of the relationship manager as a trusted adviser... Learn about: Business Plan, Relationship Management, Customer relationship...
- Course
- Online
- Different dates available
...Demonstrate an understanding of the terms and benefits of CRM on a company’s bottom line Learning Outcomes Demonstrate an understanding of the terms and... Learn about: Customer Service, Customer Relationship Management, Customer relationship...
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From staff members to professors everyone was helpful and supportive in the entire journey.
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Easy to manage time with flexible schedule, clear instructions were offered.
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The university of Phoenix offered great experience, the online format was amazing and I enjoyed my time above all.
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- Course
- Online
- Different dates available
...This certificate will examine a number of methodologies and tools important to the discipline such as Information Systems Concepts, Database Management... Learn about: Customer relationship, Customer Relationship Management...
...This certificate will examine a number of methodologies and tools important to the discipline such as Information Systems Concepts, Database Management... Learn about: Customer relationship, Customer Relationship Management...
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From staff members to professors everyone was helpful and supportive in the entire journey.
← | → see all
-
Easy to manage time with flexible schedule, clear instructions were offered.
← | → see all
-
The university of Phoenix offered great experience, the online format was amazing and I enjoyed my time above all.
← | → see all
- Training
- Online
- Beginner
... is the world's biggest ERP software provider and has a huge suite of applications and modules for each of the ERP functions and covers virtually every aspect of business management. Types of SAP ERP modules: Functional Modules and Technical Modules, the most important ones being FICO – Finance & Control,... Learn about: Customer Relationship Management, Business Operations, Transactions and Activities...
- Short course
- Online
- Intermediate
- 1 Day
...When does the Code apply and to whom? Identifying those covered by the Code now and in the future – the COCON 1.1.2 list The trigger dates for different... Learn about: Customer Retention, Customer Relationship Management, Customer Care...
- Course
- Online
- Beginner
- Different dates available
- 6 Months
- Delivery of study materials
- Support service
...Getting Started Unit 2: Defining Team Effectiveness Unit 3: Creating a Shared Service Vision and Purpose Unit 4: Creating Service Focused Team Unit... Learn about: Customer Relationship Management, Service Management, Customer Needs...
- Course
- Online
- Intermediate
- Different dates available
- 3 Months
...This course is targeted at understanding the planning and implementation of various customer service strategies. It also discusses sales management and customer relationship management. It will also enable the user to Describe how customer service fits into organizational structures, List key sales... Learn about: Customer Relationship Management, Organisational Structure, Sales Marketing...
- Training
- Online
- Different dates available
... customer needs and much more... Learn about: Social Skills, Customer Service, Communication Skills...
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