Door Supervision

Door Supervision Course

Core competency training is delivered in two parts as follows:

Part One ~ Role and responsibilities of a door supervisor (14 Hours)
This Covers:

• Appropriate behaviour for door supervisors
• Civil and criminal law
• Searching and arrest procedures
• Drugs awareness
• Recording incidents and crime scene prevention
• Licensing law
• Equal opportunities and discrimination
• Health and safety at work
• Emergency procedures

Part Two ~ Communication skills and conflict management (14 Hours)

• How to refuse entry and how to eject in a way that reduces risk of conflict
• Identifying the types of incidents that could happen inside a venue & how to deal with them
• Understanding the law about arrest

These subjects may be delivered over a couple of days with an average course day of 7½ hours or, trainers may adopt a more flexible approach to delivery using weekends and/or a combination of evening sessions.