4.0
2 reviews
  • Great
    |
  • Great
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Training

In London

£ 135 VAT inc.

Description

  • Type

    Training

  • Location

    London

  • Duration

    4 Days

To Delivery the course with excellence. Suitable for: who wish to apply for the SIA Licence. Who wish to start their career in security industry.

Important information

Documents

  • unit 1
  • unit 2

Facilities

Location

Start date

London (Middlesex)
See map
100g Crown House, NW107PN

Start date

On request

About this course

no special requirement

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Reviews

4.0
  • Great
    |
  • Great
    |
100%
4.0
fantastic

Course rating

Recommended

Centre rating

Wilbron Dias

4.0
25/09/2019
About the course: Great
Would you recommend this course?: Yes

Wilbron Dias

4.0
23/09/2019
About the course: Great
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

Course programme

Course Content

Unit 1

Course Content - You will be trained in:

  • Appropriate behaviour for supervisors
  • CML and criminal law
  • Search and arrest procedures
  • Drug awareness
  • Recording incident and crime scene preservation
  • Licensing law
  • Equal opportunities and discrimination
  • Health & Safety at work
  • Emergency procedures
  • Identifying the qualities of a door supervisor
  • The requirements relating to the use of force
  • Identifying types of assault
  • 'Conditions of entry' and the importance of obtaining permission to search
  • Defining an 'Offensive weapon'
  • Defining an arrestable offence
  • Specifying why arrests should only be made as a last resort


Unit 2

  • Introduction to communication skills and conflict management.
  • Gain a theoretical understanding of aggression and confrontation
  • Self-awareness
  • Avoiding conflict (triggers & inhibitors)
  • Effective communication and customer service skills
  • Recognising and defusing conflict
  • Maintaining space (creating safe territory)
  • Defusing high risk conflict
  • Resolving high risk conflict
  • Resolving conflict
  • Learning from conflict (post mortem)
  • Incident response drill (verbal & hostage)
  • Three golden rules
  • You are a jungle guide

Door Supervisor

£ 135 VAT inc.