Door Supervisor

Level 2 Award in Door Supervision

A.P.S Training boasts a training team with vast expertise in the Security Industry including licensed retail and Door Supervision,our trainers are still operatioal within there field. Training for Door Supervisors has seen dramatic change in recent years and Door Supervisors often referred to as' Bouncers' Door Stewards or Door Staff have taken a more professional role since the introduction of strict SIA licence requirements.

Our training course emphasises the realities of Door Supervision and the duties you may undertake. The Door Supervisor Training course uses practical real life scenario's to prepare individuals for the job and not just pass a test. After completing the Door Supervisors course and being issued with an SIA licence a Door Supervisor can work in many areas of the Security Industry from Security Guarding through to Event Security and other licensed premises.

Who is the course for?

For those currently working as a Door Supervisor or those wishing to begin work as a Door Supervisor. On successful completion of the course, and passing the required examinations, delegates will be able to apply for Door Supervisor licence which will allow the individual to operate as both a Security Guard or Door Supervisor.

What are the entry requirements?

No previous knowledge or training is required however basic levels of English literacy and numeracy are assumed. You must also be able to provide proof of Identification and Proof of address as per SIA guidelines.

How long is the course?

The course is usually delivered over 4 consecutive days however a more flexible option is available for group bookings. We also hold bespoke courses at weekends depending on demand.

What does the course involve?

Delegates must complete and pass both units 1 and 2 as outlined below to achieve a Level 2 Award in Door Supervision and allow delegates to apply for their SIA licence.The course is designed to be fun and enjoyable whilst still giving you the knowledge required to undertake the role of a Door Supervisor.

Unit 1 Roles and Responsibilities.

Introduction Roles and Responsibilities

Behavioral Standards

Equal Opportunities

Civil and Criminal Law

Arrest

Licensing Law

Searching

Health and Safety at Work

Drugs Awareness

Recording Incidents and Crime Scene Preservation

Emergency Procedures

Unit 2 Communication and Conflict Management.

Introduction to Communication Skills and Conflict Management

Self Awareness

Avoiding Conflict

Effective Communication and Customer Service Skills

Recognising High Risk Conflict

Resolving Conflict

Learning from Conflict .