EDI Level 2 Certificate in Team Leading,

In order to achieve the NVQ, you will need to complete the following four mandatory units:

Unit one: Managing yourself
Unit two: Productive relationships
Unit three: Team leadership
Unit four: Health and safety

Then, you will choose to study two of these five optional units:

Unit five: Encouraging innovation
Unit six: Allocating teamwork
Unit seven: Providing learning opportunities
Unit eight: Resolving customer service problems
Unit nine: Supporting customer service problems