Effective Business Communication (Level 2 Award)
Course
Distance
Description
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Type
Course
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Level
Intermediate
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Methodology
Distance Learning
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Class hours
90h
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Duration
12 Months
This programme is designed for people who wish to gain an understanding of principles and practice of Effective Business Communication.
At the end of the course you will be able to:
Describe the essential elements of business communications;
Adopt good practice with a variety of communication methods;
Choose appropriate communication methods;
Identify ways of improving personal communications skills.
Facilities
Location
Start date
Start date
About this course
Key Topics
The Effective Business Communication course is divided into six comprehensive modules:
Module 1: The Essentials of Communication
Module 2: Sending Informal Messages
Module 3: Sending Formal Messages
Module 4: Two-Way Communication
Module 5: Presentations
Module 6: Advertising
The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about Effective Business Communication and would like to take part in a highly rewarding home study course. We believe that everyone should have the opportunity to expand their knowledge and study further, so we try to keep our entry requirements to a minimum.
Level 2 Award in Effective Business Communication
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Subjects
- Communications
- Skills and Training
- Writing
- Performance
- Meetings
- Presentation Skills
- Advertising
- IT
- Communication Training
- Business Communication
- Effective Communication
Teachers and trainers (1)
Support Advisor
Support Advisor
Course programme
The Effective Business Communication course is divided into six comprehensive modules:
Module 1: The Essentials of Communication
- The Importance of Good Communication
- Modes of Communication
- The Key Elements of Communication
- The Whole Message
- What Does the Recipient Expect?
Module 2: Sending Informal Messages
- Memoranda ('Memos')
- Electronic Mail (Email)
- Text Messages
- Facsimiles or 'Faxes'
Module 3: Sending Formal Messages
- Letters – The First Impression
- Letters – Greetings and Sign-Off
- The Details
- Letters – Writing Clearly
- Letters – Writing Accurately
- Formal Emails
- Reports and Proposals
- Reviewing Formal Letters and Reports
Module 4: Two-Way Communication
- The Telephone
- Using the Answer Phone
- Using the Mobile Phone
- Face-to-Face Meetings
Module 5: Presentations
- Presentation Skills
- First Impressions,
- Explaining Your Points Clearly Humour
- Inviting Discussion
- Ending the Presentation
Module 6: Advertising
- Press Releases
- Newspaper Advertisements
- Direct Mail
- Web Sites
Course Assessment
This course is marked through a process of continuous assessment guided by your tutor following ABC Awards guidelines. This means that your qualification will be awarded according to your performance on assessments rather than by taking an exam.
Upon verification of the activities, exercises and assignments, a certificate of achievement will be awarded by ABC Awards, as confirmation that your written work has met all of the learning outcomes and assessment criteria for the programme.
Course Fees
Our aim is to provide you with the best deal available, therefore the registration fee, certification fee and full tutor support is included in the course price for you. The enrolment fee for the Effective Business Communication home study course is £368.75, though for a limited time we are offering you the opportunity to pay only £295 which is a 20% discount if you enrol online and pay in full.
You can also opt for our Easy Payment Plan and enrol online today by paying a deposit of £73.75 and then 4 equal payments of £73.75 per month. The first instalment is paid about a month after you receive your course.
Additional information
Administrative Assistant, Receptionist, Hotel Receptionist, Local Government Administrative Assistant, Civil Service Administrative Officer and Secretary
Effective Business Communication (Level 2 Award)