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Effective Communication Skills in London

Business Enhancement Training

Classes - Training

Place

London (London)

Duration

1 Day

Start

18/03/2010

Suitability

This 1 day Communication Course is suitable for for people who wish to improve their communication skills and learn best practice techniques.

£275 + VAT

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Effective Communication Skills

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Effective Communication Skills in London summary

Type Training Duration 1 Day

Method / place Contact course provider Classes in London where

Suitability This 1 day Communication Course is suitable for for people who wish to improve their communication skills and learn best practice techniques.

Course objectives This 1 day Communication Course will teach best practice communication skills. The Course content is tailored to the needs of each person - group practicals, case studies and discussions are used to ensure maximum participation from every delegate. Whether it be verbal or non-verbal communication, every interaction involves communication of some kind. Interpersonal skills, body language and awareness will influence your ability to effectively communicate the message you want to give.

Price

£275 + VAT

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Effective Communication Skills in London details

Effective Communication Skills

Effective Communication Skills Training Overview

Whether it be verbal or non-verbal communication, every interaction involves communication of some kind. Interpersonal skills, body language and awareness will influence your ability to effectively communicate the message you want to give.

Introduction to Effective Communication

Overview of course topics and personal objectives
The importance of communication
Why communication breaks down

Understanding Communication

How backgrounds influence peoples behaviours and attitudes
Awareness of peoples expectations and how to manage them
Understanding peoples views and opinions

Identify Your Own Communication Style

Identifying your strengths and weaknesses
Your first impressions and presentation
How to adapt your communication style when interacting with a variety people

Spoken Communication

Confident voice, expressive tone and professional language
Positive and negative phrases
Effective questioning techniques
Understand the barriers to good listening - Learn active listening skills
Building rapport, Matching and Mirroring skills

The Impact of Body Language

How to interpret the body language of others
Awareness of your own body language, eye contact and expressions
Presenting a positive impression, gaining respect and making others feel comfortable

Communicating With Difficult People

Keeping calm under pressure
Taking control and leading situations forward
Showing genuine interest and empathy
Providing alternatives where necessary

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Venues and dates


Where	London, No.1 Poultry see map
When	Start: 18/03/2010 Finish: 18/03/2010 See calendar

Where	London, No.1 Poultry see map
When	Start: 12/05/2010 Finish: 12/05/2010 See calendar

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Provider description

Learning and Development is our passion! We work with our clients to understand their needs and to deliver a practical training programme that gives outstanding results!Learning & DevelopmentThe key to our success is our team of highly experienced training professionals who design, and consistently deliver, exceptional training programmes.We use Role play's, Group Discussions and Group Activities to ensure Maximum Participation from every delegate - This provides an Interactive, Interesting and Highly Productive day of Learning & Personal Development for the delegate.Average group size » Open course: 5 delegates » In-house Training: 6-12 delegatesWe recommend keeping group sizes to a minimum to ensure individual needs are met and plenty of personal coaching is given.