Effective Communication Skills - Nationwide

Effective Communication Skills

You'll leave the workshop with your own personal development plan and a toolkit of techniques to turn that plan into action. You will also leave the workshop with a buzz and with a great sense of achievement. You will also be able to:-

Speak with more confidence and listen carefully to build rapport

• Analyse and utilise body language to your advantage
• Steer conversations and influence people
• Have the confidence to make more of an impact on your audience.
• Enhance your professionalism at work
• ... and have had a fun time doing it!
  
  Your communication skills course outline:
  
  Introduction
• Getting to know the group
• How do you see yourself?
• What makes a good communicator?
  
  Use your voice more effectively
• Develop a greater awareness of your voice
• How to speak more confidently
• How to develop a more expressive tone of voice
• Understand how the voice conveys meaning
• How to use your voice to influence your listener
  
  Generate confidence through body language
• How to appear more approachable and confident
• How to use the power of eye contact
• How to be more in control of your body language
  
  Present yourself successfully
• How to create an immediate impression
• Use voice and body language to your advantage
• Give a short individual presentation with feedback
  
  Styles of communication
• Identify your preferred style of communicating
• Become sensitive to other people's styles
• How to enhance your message
  
  Learn the power of effective listening
• Understand the barriers to good listening
• How to Listen effectively to build rapport
• Questioning techniques to aid understanding
  
  Review and action plan
• Identify key personal strengths
• Set targets for personal development
• Workshop review
  
  Your learning doesn't end when the course ends.
  
  During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course.
  
  Each course comes with a FREE Followup Service by telephone or email . If you have any questions you'd like to ask about a forthcoming presentation simply email or call us and we'll do our best to help.
  
  So we will continue to help you develop your communication skills even after the course has completed!