Effective Delegation

• Introduction and definition, principles and benefits
• Planning the delegation process
• Controlling the delegation process
• Managing, monitoring, reviewing and improving

The primary responsibility of first line managers is to make sure that the teams they manage carry out their work efficiently and effectively. Delegation is the assignment of authority to another person to carry out specific job related activities. As such, delegation allows work to be shared in the event of peak workloads, or used for development opportunities when matched to team members with the skills or motivation to support the organisations objectives.

Objectives of the Course

This course will cover the process of delegation and the application of the techniques to ensure effective and efficient use of resources within an organisation.

By the end of the course delegates will be able to: •Define delegation; its principles, benefits and potential barriers

• Understand the principles of delegation when planning and allocating work to individuals and teams
• Understand the difference between ‘authority’ and ‘responsibility’
• Establish a monitoring, reviewing and feedback system for delegated work

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