Want to boost enrolments? Login and promote your courses
Searching for courses? Login or register
courses The smart course guide
Courses    
Most popular search | Share this page  
open My list: 0 courses
Courses related: organisational skills | administrative skills | personal skills | receptionist skills | people management skills | types of communication skills | team management skills | organisation skills | administrative skills | reception skills
Homepage › Personal Development Courses › Interpersonal Skills Courses › Other Interpersonal Skills Courses

Effective Interpersonal Skills

in JSB Training and Development (England)

Blended Course

Price:

£895 + VAT Special offers 

Duration:

2 Days

Start:

consult dates and times
See course programme

Request free information

Course objectives:

Your interpersonal skills affect every aspect of your working life. Beyond your technical or professional ability, your success depends directly on the impact you make on others.This training is an opportunity to galvanise your relationships at work.

JSB Training and Development

JSB Training and Development is a professional, client-focused service provider, specialising in the areas of management and communication skills, employment law and human resource management, in the ...

see more

Contact course provider

 

Request information

Contact directly and with no obligation with
JSB Training and Development
You must complete all fields on this form in order for us to send it to the course provider.
We have highlighted incomplete/ incorrect details in red.
* Compulsory fields
By clicking "Email request / Telephone" you registering and accepting the Terms of Use and privacy policy of Emagister.
I wish to receive the personalised newsletter (during a maximum period of 15 days)

Availability?
How do I enrol?
Where can I get more information?

The person in charge of this course will receive your information request instantly.

Response time:
:| :) ;)
Average Fast Very fast
 

Course details

Type Course Duration 2 Days
Method / place Contact course provider Inhouse / Blended
Suitability Anyone who needs to build or optimise working relationships and expand their network of contacts and clients.
Course objectives Your interpersonal skills affect every aspect of your working life. Beyond your technical or professional ability, your success depends directly on the impact you make on others.This training is an opportunity to galvanise your relationships at work.
Price £895 + VAT
Special offer
Request this special offer here
Get direct information on how to enrol, venues and availability...

Other Interpersonal Skills courses (from other course providers)

 
Effective Interpersonal Skills
GBC Learning & Development
London - £295 + VAT
 
Communication skills & Interpersonal Styles
Partners in Business
- Price: On request
 
Interpersonal Sensitivity
Phoenix Training
London - £1,850 + VAT
 
Effective Communication - Communication skills
Speak First
- Price: On request
 
Successful Communication
Academy of Learning
- £995 + VAT
Compare the selected courses
+ other interpersonal skills Courses + Other Interpersonal Skills Courses in London + Courses in London + JSB Training and Development Courses

Course programme

Effective Interpersonal Skills
Effective Interpersonal Skills

Training highlights:
  • Assess and refine your own presence and style

  • Recognise the impact of different behaviours on others

  • Apply new knowledge and techniques to enhance your interpersonal skills at work

  • Improve relationships with colleagues and clients inside and outside your organisation

    Effective Interpersonal Skills: Day 1
     
    09:30 Welcome, introduction and outline of objectives  
     
    10:00 Developing self-awareness of your impact on others - thorough review of your interpersonal style and approach  
     

  • Learn how to identify your blind spots

  • Getting feedback from others

  • How do you want to be perceived?

    10:30     Interactive exercise: finding your route to better interpersonal performance - ways of embedding new skills and competencies so that they become 'second nature'
     
    11:00 Coffee  
     
      11:15 Essential techniques for building rapport with colleagues inside and outside your organisation  
       

  • Rapport skills - building relationships

  • How to develop effective relationships at work

  • Demonstrating authenticity, integrity and consistency in your behaviour 12:30 Lunch 
     
    13:30 Assessing your impact on others 
     

  • Using your interpersonal skills to motivate and encourage performance in others

  • Non-verbal communication

  • Evaluating and developing your core communication habits - focusing on strengths and ironing out inconsistencies and weaknesses

  • Perception: do you see yourself as others see you?

  • Practical relationship building skills

    14:30     Tea  
       
    14:45 Building a flexible range of skills for dealing with all types of interpersonal interactions at work  
       

  • Understanding and improving your ability to listen

  • Questioning, relating and responding to others appropriately

  • Understanding the principles of assertive communication

    16:30     Evaluation and review of day one and objective setting for day two     
     
     Effective Interpersonal Skills: Day 2
     
    09:30 Review of day one and objective setting for day two
     

  • Practical application of techniques to current experience

  • Developing emotional intelligence and applying latest techniques to analysing problem relationships
     
    10:30 Coffee 
     
    10:45 Understanding how misunderstandings arise, and how to fix them   
     

  • The power of perception

  • Self awareness tools/skills

  • Using your interpersonal ability to influence people and decisions

  • Learning key conflict-handling styles

  • Examining conflict depending on circumstances and desired outcome

  • Long and shorter term strategies for influencing key relationships

    11:30     Interactive exercise: how to handle difficult and challenging interactions confidently and professionally
     
    12:30 Lunch  
     
    13:30 Selecting and timing interactions to achieve maximum positive impact  
     

  • Giving and receiving honest and constructive feedback

  • Developing your influencing skills for maximum effect 14:30 Transactional Analysis: examining a tool for analysing,understanding and improving interactions with key colleagues. 
     
    15:15 Tea   
     
    15:30 Practising your interpersonal skills Participants will have the opportunity to consolidate learning and apply techniques to real life situations. Small group coaching to build strategies and resources to support genuine and sustainable change and development. 
     
    16:00 Planning for success   
     

  • Action planning to ensure successful behaviour change and measurable results
  • 16:30 Evaluation and review 
     
    • see the full course programme

    on request

    get more information on the programme directly from JSB Training and Development.

    Request information for free
    Get direct information on how to enrol, venues and availability...
     

    Teachers/ trainers

    profesorado Joy Gleeson
    Chartered FCIPD, FRS

    JSB trainer/consultant who has worked in the field of training and development for 15 years, has a background in the psychology of adult learning and is qualified in the use of the Myers Briggs Type Indicator. An experienced executive coach, Joy draws on a range of psychological tools in addition to
    Get direct information on how to enrol, venues and availability...
     

    Ex-students

     
    Opinions
     
    Have you attended this course?

    Voice your opinion and help thousands of other users
    Get direct information on how to enrol, venues and availability...
     

    On JSB Training and Development

    Provider description
    JSB Training and Development is a professional, client-focused service provider, specialising in the areas of management and communication skills, employment law and human resource management, in the UK and internationally. Training and development is delivered via public courses and conferences and also in-company courses delivered on-site for clients.
    Advantages of studying with JSB Training and Development
    JSB's strength lies in the expertise of our specialists, our client-focused relationship management and logistical support staff. This full service capability enables us to meet specialist and immediate challenges, via our public courses and conferences or in-company option. We have rigourously recruited the most talented consultants to deliver training, development and consultancy projects. This team is further enhanced by the impressive speakers who contribute to our conferences and seminars.
    Course provider history
    JSB has 30 years’ experience in helping clients to achieve their objectives, aspirations and potential by developing the knowledge, skills and behaviours, motivation and attitudes of their people. From innovative conferences, skills and knowledge workshops and seminars through to one-to-one coaching sessions, strategy development and senior management retreats, we work with leading businesses, firms and public sector organisations. JSB Credos – a leading change consultancy – provides knowledge of business, organisational behaviour and individual psychology to help drive strategy, objectives and people to achieve Beyond Potential. In the past 10 years alone, more than 10,000 people, from support staff to business leaders, have attended our public events. Our In-company service remains an invaluable source of learning and development for over 500 organisations in the UK and internationally.
    Specialises in
    Management, Business and Communications Skills Employment Law JSBCredos delivering Organisational Intelligence through Strategy, Organisational Development and Talent Management.

    All courses

    by JSB Training and Development on emagister.

    See list of courses

    Get direct information on how to enrol, venues and availability...
     

    Most searched for in Other Interpersonal Skills

    Courses Personal Development | Courses Interpersonal Skills | Courses Other Interpersonal Skills | Courses Body Language | Courses Emotional Intelligence | Courses Listening Skills | Courses Relationship Building | Courses Social Skills

    Information related to Other Interpersonal Skills

    More related courses
    Interpersonal Skills Price: On request
    Communicating With Deaf People £215 + VAT London
    Emotional Intelligence Price: On request London
    Creative Thinking and Innovation Skills Price: On request London
    Dealing With Difficult People £400 + VAT
    + other interpersonal skills Courses + Other Interpersonal Skills Courses in London + JSB Training and Development Courses
    International sites Spain  |  Italy  |  France  |  Mexico  |  Germany  |  UK  |  Japan  |  Argentina
    Words related to the courses viewed: emotional intelligence body language listening skills social skills
    emagister.com complies with the 15/1999 Organic Law dated 13th December (Spain), the Data Protection Law and holds the inscription code 2002010053 on the General Register of the Data Protection Agency. Copyright 1999/2000 - Grupo Intercom - All rights