Effective Online Communication NEW

Course Content

Having a good level of communication skills is a prerequisite in almost every job description you see. Being able to show a prospective employer that you have a Pitman Training certificate in Effective Online Communication skills will help set you apart from the rest.

Module One: Covers the definition of online communication, connecting to the internet, real-time and delayed communication, types of online audience, the internet and the law.
Module Two: You’ll look at email structure, language and tone, web pages, texting, social media, wikis and instant messaging.
Module Three: Covers video conferencing features, preparation and good practice, video presentation features, structure, audience and software, audio conferencing features, preparation, software and good practice.
Module Four: You’ll go through a summary, communication forms, audiences and finally writing and speaking online.

Benefits:

• Learn how to communicate online effectively
• The flexibility and value of a self-study course designed to enable you to work at your own pace
• The opportunity to gain the widely recognised Pitman Training Certificate