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Homepage › Sales and Marketing Courses › Sales Courses › Sales Skills Courses

Effective Selling Skills

in Partners in Business (England)

Classes Course

Place:

London

Price:

£154 + VAT

Duration:

1 Day

Start:

04/12/2008 calendar
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Course objectives:

To make participants aware of the basic techniques to make effective face to face and telesales

Partners in Business

Partners in business provide a high quality, cost effective Training, Recruitment & HR support to a growing number of clients. We can provide support in respect of both UK and Overseas assignments. Ou...

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Course details

Type Course Duration 1 Day
Method / place Contact course provider Inhouse / Classes in London where
Students per class 250
Suitability This course is designed to help staff who are new to or inexperienced in face to face or telephone selling, and those who may need to brush-up their techniques & basic selling skills.
Course objectives To make participants aware of the basic techniques to make effective face to face and telesales
Price £154 + VAT
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Course programme

Effective Selling Skills
Effective SELLING SKILLS - face to face and telephone

Introduction
          
Every business needs to increase its customer base and sales turnover and one way is through effective selling skills. Whether the prospective customers are face to face or being targeted by telephone, a positive attitude to win and a confident persuasive approach can help to convert a prospect into a customer.
                
Objectives
                
By the end of the day delegates will:                 
  • Be more constructive in planning calls and approaching customers
  • Use questions more effectively to gain information and identify customer needs and understand the impact of listening
  • Practice ways of getting to the right person and progression of the telephone call towards the set objective.
  • Look at ways of dealing with objections.

  • Closing the sale

    Content                 
  • Introduction I objectives
  • What makes the difference face to face and on the telephone?
  • What are you selling - features and benefits?  

  • First impressions
  • Planning the phone call and getting past the receptionist

  • Recognising needs
  • Questioning and listening for effect
  • Dealing with objections 
  • Closing the sale 
  • Summary and action plan for implementation
                    
    Training method
                             
    The course is highly participative with delegates working from a workbook. Practical work is carried out and feedback helps delegates to see ways of improving their skills.
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    Teachers/ trainers

    profesorado Diane Smith
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    Venues and dates



    Where London, Venue Near Tube / Rail Links
    When Start: 04/12/2008 Finish: 04/12/2008 See calendar
     
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    On Partners in Business

    Provider description
    Partners in business provide a high quality, cost effective Training, Recruitment & HR support to a growing number of clients. We can provide support in respect of both UK and Overseas assignments. Our no quibble money back guarantee ensures absolute satisfaction. We are able to provide a full range of support packages to assist our clients in the effective resolution of your training and development needs through our growing team of highly professional consultants.
    Advantages of studying with Partners in Business
    High quality cost effective training that gets results
    Course provider history
    Established since 1991 we have a worked with a wide range of companies in both the public & private sector and pride ourself on our high level of repeat business and the positive impact we made on many of our clients businesses
    Specialises in
    Most soft skills topics

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