Emotional Intelligence

Emotional Intelligence

Being able to manage your emotions is seen as a strong leadership quality in today’s business world. It’s a crucial trait to have in order to succeed.   Learn how to understand your own emotions and the emotional triggers of others, take control and gain the respect of all your peers. If you can control your emotions and respond to those of others you can open the door to untold careers success.

Introduction Take a look at what emotional intelligence is, how you regard yourself and how it can help you professionally.  

Emotional Intelligence What is the background to emotional intelligence? Understand your own emotions and that of others, how to motivate yourself and others and using emotions to your advantage.

Emotions in the workplace What are the consequences of emotional workplaces? What do you expect of people and how does this affect working relationships?                  

Physiology of emotion Learn about the physical consequences of emotions and how does this affect you?  

Summary and tools Learn more about emotions and how we use them. Develop techniques to choose which emotion to use, how to become more positive and use intuition and empathy. Learn how to respect yourself and others.  

Workplace culture How to develop an emotionally intelligent work culture  

Actions Create an action plan to use in the future.