Emotional Intelligence at Work

STL
4.0
1 review
  • I discovered Andrew instructive and receptive. He was tolerant and gave every individual consideration identically. His wit and simple way was invigorating and guaranteed the course was intuitive and everybody got included. The tips I picked up were significant and I appreciated the course. The lunch was incredible, and the environment cool. I would suggest this course for those who need to investigate the subject of Emotional Intelligence.
    ← | →

Course

In London

£ 201-500

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Description

  • Start date

    Different dates available

Rated excellent on Trustpilot!

This course is for professionals who want to improve how they deal with colleagues, customers and suppliers. It is especially helpful for those whose roles require them to handle tricky or emotionally charged situations.

This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London.

Facilities

Location

Start date

London
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12 Bloomsbury Square, WC1A 2LP

Start date

Different dates availableEnrolment now open
London
See map
2nd Floor, Cruising Association House 1 Northey Street, E14 8BT

Start date

Different dates availableEnrolment now open

About this course

At the end of this course you will understand the role and impact of emotions in business interactions and relationships. You will learn how to manage and direct your own emotions so they better serve your needs. You will also learn how to improve the quality of your interactions with those around you through identifying and responding effectively to the emotions of others.

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Reviews

4.0
  • I discovered Andrew instructive and receptive. He was tolerant and gave every individual consideration identically. His wit and simple way was invigorating and guaranteed the course was intuitive and everybody got included. The tips I picked up were significant and I appreciated the course. The lunch was incredible, and the environment cool. I would suggest this course for those who need to investigate the subject of Emotional Intelligence.
    ← | →
100%
4.3
fantastic

Course rating

Recommended

Centre rating

Melissa

4.0
14/03/2015
What I would highlight: I discovered Andrew instructive and receptive. He was tolerant and gave every individual consideration identically. His wit and simple way was invigorating and guaranteed the course was intuitive and everybody got included. The tips I picked up were significant and I appreciated the course. The lunch was incredible, and the environment cool. I would suggest this course for those who need to investigate the subject of Emotional Intelligence.
What could be improved: Nothing.
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 7 years

Subjects

  • Emotional Intelligence
  • Understanding Emotions
  • Emotional cause
  • Emotional challenge
  • Feelings
  • Perceptions and beliefs
  • Non verbal communication
  • Building Rapport
  • Managing emotional
  • Business context
  • Emotionally Intelligent

Course programme

Understanding Emotions

The source of emotions
Emotional cause and effect
The emotional challenge and opportunity

Managing your emotions

Feelings, perceptions and beliefs
Choosing your emotions
Re-charge your emotional reserves

The emotions of others

Non verbal communication
Looking and listening for cues
Building rapport
Managing emotional boundaries

The business context

Motivation, energy and drive
Emotionally Intelligent teams
Action planning

Additional information

We include hot restaurant lunch in all training courses. In addition to that, our courses are never cancelled.

See related categories

Emotional Intelligence at Work

£ 201-500

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