Enhancing Performance through KPI’s

Enhancing Performance through KPI's

This training explores how it is possible to boost morale, performance and team spirit through the management of KPI's.

By attending this training delegates will be able to:

• More effectively assess and monitor performance to make enhancements easier to attain.
• Set clear and effective goals for the team so that they can approach these with even greater confidence.
• Deliver feedback constructively so that the individual is clear about what they need to do to improve and are bought into the importance of this.
• Deal with "difficult" colleagues with greater assertiveness and confidence because it is in their best interests to be helped.
• Provide clearer leadership to the team in a way that brings the best out of people's individual style.