Evaluating The Effectiveness Of Training

Course objectives:
On completion of this programme you will be able to:
-Understand the meaning of evaluation and why we do it
-Consider how the evaluation process fits in with needs analysis
-Manage stakeholders' expectations
-Review a range of assessment tools to use in the evaluation process
-Recognise the Kirkpatrick four stage model
-Ensure that the desired outcomes of the training are achieved
-Establish evaluation criteria
-Present results
Course content:
Defining evaluation
-What is it?
-Why do we need to evaluate?
How evaluation fits into the training process
-Preparing for evaluation
-Set measurable and realistic performance objectives
-Managing stakeholders' expectations
Evaluation methods
-Which methods are suitable for each level?
-Pros and cons of each
-Designing learner evaluations
-Analysing learner evaluations
-Measuring performance after training Evaluation model
-Kirkpatrick four stage model
-Philips ROI model
-Which levels are relevant to me?
-Scriven Focus on Outcomes model
-Stufflebeam CIPP model
Presenting results
-Establishing the costs and benefits of training and development activities
-Return on investment
-Indirect benefits
Case study
Review of Programme
Other Recommended Programmes
-Train the Trainer Level One and Level Two
-Introduction to Training Needs Analysis (TNA)