Facilitation Skills

Course: Facilitation Skills (2 Days) - £347+VAT
Synopsis:

There are numerous situations when the provision of unbiased guidance and support to enable a group to generate ideas, identify issues and reach consensus on future action within a specified time can be extremely beneficial to an organisation. This training course is designed meet this requirement.
Course Aims: The course is designed for those who will be expected to either lead a team or enable the successful progression of the functionality of a team towards a desired objective.
These may include:

Multi-site task teams
Multi-functional teams
Business process re-engineering teams
Continuous improvement groups
Team meetings
Difficult or sensitive situations - these could be within a department, cross-site     interdepartmental etc.

As a result of attending the course, delegates should be able to:
Understand the role of a facilitator
Appreciate the benefits of utilising facilitation skills
Be aware of potential difficulties when managing group meetings and overcome them
Recognise the importance of adopting the correct facilitation style for a given situation
Acquire the ability to guide teams towards effective involvement, quality results and commitment to appropriate action via facilitation/time management skills
Enable delegates to recognise and interpret non-verbal signals that could reflect feelings about commitment, confusion of issues or disagreement
Deal with difficult people