Facilitation Skills

IT Training Solutions Limited

Course

Inhouse

Price on request

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Description

  • Type

    Course

  • Methodology

    Inhouse

Achieving successful outcomes through the effective facilitation of groups of people has never been more important. This may include solving a particular problem, gaining consensus to a course of action, or mediating in conflict. This course covers designing a process that will ensure a successful outcome and to gain the commitment of all those involved.

About this course

No previous knowledge is required.

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Course programme

Course Overview

Achieving successful outcomes through the effective facilitation of groups of people has never been more important. This may include solving a particular problem, gaining consensus to a course of action, or mediating in conflict. This course covers designing a process that will ensure a successful outcome and to gain the commitment of all those involved.
Prerequisites
  • No previous knowledge is required.


Objectives


    Delegates will be able to :
  • By the end of the course, delegates will be able to describe the role of the facilitator, identify the key task for effective facilitation, use facilitation skills to achieve optimum results, confront and overcome difficult situations, and evaluate the outcomes of the facilitation process. Lesson objectives help students become more comfortable with the course, and also provide a means to evaluate learning.
Training Options
  • Bespoke course (a course written to your specific needs) at your company office throughout the UK, at our training venue or at an independent location, convenient to you
  • Private course at your company office throughout the UK, at our training room or at an independent location, convenient to you
Whats Included
  • Comprehensive colour course manual and exercises
  • Lunch (When at our training venue)
  • Refreshments (When at our training venue)
  • Relaxed refreshment area at our training room
Course Content
Introduction to Facilitation
  • What is facilitation?
  • The role of the facilitator
The Facilitation Process
  • Planning, forming, or setting the ground rules
  • Organising, storming, or running the race
  • Leading, norming, or the finish line is in sight
  • Controlling, conforming, or crossing the line
Dynamics and Team Building
  • Personality styles
  • Recognising your own and other's styles
Communication
  • What is communication?
  • Be a good listener
  • Listening with your eyes
  • Getting to the source
Handling Difficult Situations
  • The person trying to dominate
  • The person who says nothing
  • Conflict
  • Assertiveness

See related categories

Facilitation Skills

Price on request

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