Feedback - Giving and Receiving

STL

Course

In London

£ 445 + VAT

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Description

  • Start date

    Different dates available

Rated excellent on Trustpilot!

Implementing a feedback loop is critical at any stage within an organisation. Feedback enables both managers and teams to be more aligned and motivated to the business goals.

This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London.

Facilities

Location

Start date

London
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12 Bloomsbury Square, WC1A 2LP

Start date

Different dates availableEnrolment now open
London
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2nd Floor, Cruising Association House 1 Northey Street, E14 8BT

Start date

Different dates availableEnrolment now open

About this course

By the end of the course you will be able to:


* Understand why feedback is so valuable


* Champion effective behaviour in the workplace


* Learn to manage expectations and challenging situations

Anyone involved within an organisation interested in improving working relationships through better communications.

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Reviews

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 7 years

Subjects

  • Management Process
  • Feedback
  • Performance standards
  • Personal Objectives
  • SMART Objectives
  • Receiving Feedback
  • Motivation
  • Communication Skills
  • Coaching Skills
  • Motivation techniques

Course programme

Why have a performance management process?

Using feedback as a performance management tool
Feedback and it's value
Fostering a culture of learning

Creating performance measures

Performance standards
Personal objectives
SMART objectives

Feedback

How to give feedback and avoid pitfalls
Different types of feedback
Receiving feedback
Developing ownership
Managing Self esteem

Motivation

Make feedback motivational
Appropriate recognition and praise

Communication skills

Listening and asking questions
Reflecting back - clarification
A 3 step feedback model
Delivering feedback assertively

Coaching skills

Handling reactions
The role of feedback in supporting and coaching
Growing self awareness

Workshop sessions

Sample case studies
Assertive techniques and feedback
Establishing SMART objectives



Additional information

We include hot restaurant lunch in all training courses. In addition to that, our courses are never cancelled.

See related categories

Feedback - Giving and Receiving

£ 445 + VAT

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