First Impressions: the Basics of Great Service (first Service)
Training
In Eastbourne
Description
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Type
Training
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Location
Eastbourne
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Class hours
3h
Suitable for: Suited to those working in a customer facing environment in addition to those working in the telephone customer service industry
Facilities
Location
Start date
Start date
Reviews
Teachers and trainers (1)
Nicky McCrudden
Director / Senior Trainer
Course programme
Customers form an impression of our business in the first 7 seconds of contacting us. The first contact (the famous first impression) including body language is essential in building thr right impression to ensure clients go on to become good long term loyal customers.
Let McCrudden Training's customer service training programme help you to make sure every "first (and lasting) impression with your customers counts.
First Impressions: the Basics of Great Service (first Service)