Food and Drink Service

Vocational qualification

Inhouse

Price on request

Description

  • Type

    Vocational qualification

  • Methodology

    Inhouse

Operational team members who's daily tasks is to serve guests.

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Course programme

Food and Drink Service is at the Front of an operation and is important that guests receive good service and also receive the service they have requested or are expecting.

The Food and Drink Service VQ is for operational team members who's daily tasks is to serve guests.

The qualification looks at the Health and Safety aspect of the working environment, which has become more and more important over the years. There are also units on creating and maintaining good working relations and Customer Care.

Being prepared for your daily tasks and leaving your work environment how you find it at the end of the day makes for a successful working team.

There are various units you can then choose to focus on and these will be dependent on your work environment, these include providing a table service, providing a Carvery/Buffet. They also include Provide and serve bottled wines, hot drinks.

The qualification will also look at dealing with payments and maintaining the payment point if this is part of your normal duties.

H292 Food Service

List of all units for H292

  • 1G1: Maintain a safe, hygienic and secure working environment
  • 1G4: Contribute to effective teamwork
  • 2G1: Give customers a positive impression of yourself and your organisation
  • 2G4: Maintain food safety when storing, holding and serving food
  • 1FS3: Prepare and clear areas for counter/takeaway service
  • 1FS4: Provide a counter/takeaway service
  • 1G2: Maintain and deal with payments
  • 2FS1: Prepare and clear areas for table service
  • 2FS2: Serve food at the table
  • 2FS3: Provide a silver service
  • 2FS4: Provide a buffet/carvery service

H293 Drink Service

List of all units for H293

  • 1G1: Maintain a safe, hygienic and secure working environment
  • 1G4: Contribute to effective teamwork
  • 2G1: Give customers a positive impression of yourself and your organisation
  • 1G2: Maintain and deal with payments
  • 2DS1: Prepare and clear the bar area
  • 2DS2: Serve alcoholic and soft drinks
  • 2DS3: Prepare and serve cocktails
  • 2DS4: Prepare and serve wines
  • 2DS5: Prepare cellars and kegs
  • 2DS6: Clean drinks dispense lines
  • 2DS7: Prepare and serve dispensed and instant hot drinks
  • 2DS8: Prepare and serve hot drinks using specialist equipment
  • 2DS9: Receive, store and issue drinks stock

H294 Food and Drink Service

List of all units for H294

  • 1G1: Maintain a safe, hygienic and secure working environment
  • 1G4: Contribute to effective teamwork
  • 2G1: Give customers a positive impression of yourself and your organisation
  • 2G4: Maintain food safety when storing, holding and serving food
  • 1FS3: Prepare and clear areas for counter/takeaway service
  • 1FS4: Provide a counter/takeaway service
  • 1G2: Maintain and deal with payments
  • 2DS1: Prepare and clear the bar area
  • 2DS2: Serve alcoholic and soft drinks
  • 2DS3: Prepare and serve cocktails
  • 2DS4: Prepare and serve wines
  • 2DS5: Prepare cellars and kegs
  • 2DS6: Clean drinks dispense lines
  • 2DS7: Prepare and serve dispensed and instant hot drinks
  • 2DS8: Prepare and serve hot drinks using specialist equipment
  • 2DS9: Receive, store and issue drinks stock
  • 2FS1: Prepare and clear areas for table service
  • 2FS2: Serve food at the table
  • 2FS3: Provide a silver service
  • 2FS4: Provide a buffet/carvery service

Food and Drink Service

Price on request