Food & Drink Service NVQ Level 2

NVQ

In London

Price on request

Description

  • Type

    NVQ

  • Location

    London

Facilities

Location

Start date

London
See map
The Kings Cross Centre, 211 Grays Inn Road, WC1X 8RA

Start date

On request

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Course programme

Food & Drink Service NVQ Level 2

An NVQ is a nationally recognised work-based qualification, which proves that your employees' work meets a national standard. A fully trained assessor, who is an expert in their field, will visit your workplace to conduct the training with a small group of employees. This usually takes the form of workshops and individual assessments/observations, which last for a few hours once a fortnight over the course of 6-9 months.

The Food & Drink Service NVQ is suitable for those working in a customer-facing service role in the restaurant and catering industry. It provides employees with the opportunity to develop a range of skills, such as how to provide excellent customer service, how to correctly provide food or drink service and how to maintain an efficient and safe working environment. Candidates can either work towards a Food Service, Drink Service or Food & Drink Service NVQ, depending on the combination of units they choose.

Candidates must complete 8 units, including 3 mandatory units (4 for Food Service NVQ):

Mandatory units:

  • Maintain a safe, hygienic and secure working environment
  • Contribute to effective teamwork
  • Give customers a positive impression of yourself and your organisation
  • Maintain food safety when storing, holding and serving food (Food Service)
  • Examples from a range of optional units:
  • Maintain and deal with payments
  • Prepare and clear areas for service
  • Serve food at the table
  • Serve alcoholic and soft drinks
  • Prepare and serve dispensed and instant hot drinks
  • Receive, store, and issue drinks sto

Food & Drink Service NVQ Level 2

Price on request