Galileo Airline Reservations
Vocational qualification
Online
Description
-
Type
Vocational qualification
-
Methodology
Online
-
Duration
3 Months
-
Start date
Different dates available
This course is prefect for someone who is wanting to gain a comprehensive understanding of Airline Reservations on the Galileo GDS system. It covers more detail that you would get in the "Full Introduction" course. You'll find it easily paced with more examples, more quizzes etc. so that you will really get a great understanding of this subject!
Who uses Galileo?
Galileo is used as a booking system for companies such as: British Airways, KLM, Swissair, Southwest Airlines and Aer Lingus. Once you have learnt Galileo it is quite easy to cross-train to another GDS like Amadeus and Sabre.
Facilities
Location
Start date
Start date
About this course
You don't need any prior skills in the subject area to start this course but we do recommend an intermediate ability to read and write English and basic maths skills. We recommend first studying the introductory course if you are unfamiliar with GDS systems.
Upon completion of this Galileo course you will receive the certificate to use as proof of your competency in the software, which will be widely accepted by employers. Courses' Content Creator and awarding body is VIASINC
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 8 years
Subjects
- Airline Training
- Seat Maps
- OSI Elements
- Airline Reservations
- PNR redisplay
- Subfield display
- Contact Elements
- PNR elements
- Encode
- Decode
Course programme
This course has been designed in two distinct parts.
Airline Reservations Part I
Lesson 1 - Introduction, signing in and out, work areas
Lesson 2 - Encode and Decode
Lesson 3 - Introduction to the PNR
Lesson 4 - PNR redisplay, subfield display
Lesson 5 - Timetable, flight details
Lesson 6 - Flight availability, return availability, schedules, shortcut flight info
Lesson 7 - Booking Seats from Availability
Lesson 8 - Name Elements, Contact Elements
Lesson 9 - Ticketing Element, Received-From Element
Lesson 10 - Build and end a complete PNR
Lesson 11 - Canceling and changing mandatory PNR elements
Lesson 12 - Mailing and billing elements
Lesson 13 - General remark and OSI elements
Lesson 14 - SSR and frequent flyer elements
Lesson 15 - Canceling and changing optional PNR elements
Lesson 16 - Advance seating requests
Lesson 17 - Seat maps
Lesson 18 - Request specific seats, specific seat wish, modify seating
Lesson 19 - Calculator and currency functions, minimum connect times
Lesson 20 - Help system
Lesson 21 – AIS
+ 21 drills + 4 exercises + 6 quizzes + 1 final exam
Airline Reservations Part II
Lesson 1 - Advanced availability entries
Lesson 2 - Access types
Lesson 3 - Direct sell, waitlist, open/ARNK/passive segments
Lesson 4 - PNR claim, rearrange segments
Lesson 5 - Split PNR
Lesson 6 - Working with non-homogeneous PNRs
Lesson 7 - Working with customer profiles
Lesson 8 - Queue count, queue placement, option element
Lesson 9 - Queue access/exit, remove/delay queued PNRs
Lesson 10 - Segment status, schedule change, wait list assurance
AssessmentThere are two final exams to be taken and like the course, the exam is online too!
Galileo Airline Reservations