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Government Funded Communication Skills courses
- NVQ
- Inhouse
- Different dates available
- 30 Weeks
...potential customers 7). Buy into the best methods of working from employees and maybe a starting point for a learning journey Programme: This Level 2... Learn about: Customer Service Skills, Customer Service...
- NVQ
- Online
...impression of yourself and your organisation Going the extra mile in Customer Services Delivering reliable Customer Services Recognising and dealing with Customer queries...
- NVQ
- Rusper
...for decision making and supervising others Customer Service NVQ Level 3 Overview Level 3 Customer Service NVQ has been developed from the National Occupational...
- NVQ
- Coalville
- 12 Months
...(five mandatory units, and one optional unit). This qualification is. Course Level NVQ Level 3 Description Customer Service NVQs are aimed at people...
- NVQ
- Inhouse
- 8 Months
...What types of Apprenticeships are on offer? Apprenticeships Level 2 (equivalent to five good GCSE passes) Advanced Apprenticeships Level...
- Short course
- London
- 1 Day
...Deal more effectively with conflict and sensitive issues. Give and receive feedback more effectively. Assertiveness and Confidence Introduction This one-day...
- A Level
- Doncaster
- Different dates available
...Career Planning Community Project Presentation Skills Teamwork Work Experience Supporting others Planning for Progression... Learn about: Team Training...
- NVQ
- Huntingdon
- 12 Months
...Workbased Day : Flexible Time : Flexible Start date : Flexible Course fee : POA Exam fee : N/A Reg fee : N/A Is this course for you This course is designed...
- NVQ
- Appleby-in-westmorland
...within an industry. Course Outline: This course is aimed at anybody who is currently working in or considering employment in a customer service environment within an industry...
- NVQ
- Crawley
...Details of how many units you need to take will depend on the size of qualification you take. Mandatory Units F1 Communicating using customer service language... Learn about: Customer Service...
- NVQ
- Belfast City
...APPRENTICESHIP CONTACT CENTRE NVQ LEVEL 3 CONTACT CENTRE OPERATIONS This NVQ is designed to reflect the work of individuals who are working in occupations...
- Course
- Online
...And while aggressive people often appear to be successful, they rarely win the willing co-operation of their colleagues in the long-run. Assertiveness...
- NVQ
- Rusper
...internal customers Those working in a customer interface role, these may be external or internal customers EDI Customer Service NVQ Level 2 Overview Level...
- Short course
- Birmingham
- Different dates available
- 1 Day
...It helps delegates to learn how to improve confidence in terms of speech, image, mannerisms and body language, and provides tools to assist them to... Learn about: Assertiveness Training, Confidence Training, Technical specification...
- NVQ
- Inhouse
- 8 Months
...What types of Apprenticeships are on offer? Apprenticeships Level 2 (equivalent to five good GCSE passes) Advanced Apprenticeships Level...
- Short course
- Glasgow
...That's why the MDDUS offer a series of "hot topic" training courses on the subjects we believe are most relevant to healthcare professionals and their teams...
- BTEC
- Liverpool
- 3 Days
...The course is an interesting and enjoyable course, out lining the legal requirements of a Door Supervisor and the roles and responsibilities of a Door Supervisor...
- Short course
- Carnon Downs
- 1 Day
...motivation or confidence stands in the way of them achieving their personal and professional goals and of achieving competency in the workplace. This seminar...
- NVQ
- Online
- Different dates available
- 1 Year
...Become more confident, create a great first impression, get along well with others, and create more and better personal and professional relationships... Learn about: Communication Training, Communication Skills...
- Training
- Inhouse
- 1 Day
...with different work groups. The importance of active listening , and focusing on agreeing. Introduces practical techniques to increase confidence in difficult situations...