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Government Funded Customer Management courses
- NVQ
- South Shields
...The qualification is a flexible course, intended to certify competence in customer service skills. The qualification is primarily aimed at candidates...
- NVQ
- South Shields
...The qualification is a flexible course, intended to certify competence in customer service skills. The qualification is aimed at candidates who will...
- NVQ
- Sutton Coldfield
...This qualification contains 5 units that can be carried forward to Level 4; all of these can be claimed towards a Level 4 qualification. Understand customer...
- NVQ
- Leicester
...Live up to the customer service promise - Make customer service personal -Go the extra mile in customer service - Deal with customers in writing using...
- NVQ
- Wallsend
...Content 7 units in total Mandatory Units Prepare yourself to deliver good customer service Provide customer service within the rules Select at least 1...
- NVQ
- Fulford
...Impression and Image • Make customer service personal • Go the extra mile in customer service • Deal with customers in writing or using ICT • Use customer...
- NVQ
- Cirencester
...NVQs are nationally recognised qualifications that consist of work-based assessments that demonstrate knowledge, skills and competence. They have the advantage...
- NVQ
- Cirencester
...qualifications that consist of work-based assessments that demonstrate knowledge, skills and competence. They have the advantage that they are more flexible...
- NVQ
- Cirencester
...qualifications that consist of work-based assessments that demonstrate knowledge, skills and competence. They have the advantage that they are more flexible...
- NVQ
- Bedford
- 31 Weeks
...process customer service information. go the extra mile in customer service. deliver reliable customer service. resolve customer service problems...
- A Level
- Doncaster
- Different dates available
...including identifying customers and what they value, patience, commitment to work, not being judgemental and an excellent telephone manner. WHAT QUALIFICATIONS WILL YOU ACHIEVE?... Learn about: Skills and Training, Customer Service...
- A Level
- Doncaster
- Different dates available
...including identifying customers and what they value, patience, commitment to work, not being judgemental and an excellent telephone manner. WHAT QUALIFICATIONS WILL YOU ACHIEVE?... Learn about: Skills and Training, Customer Service...
- A Level
- Doncaster
- Different dates available
...rights and responsibilities career pathways in customer service, communicating with customers, promoting goods and services and working as a... Learn about: Customer Service, Team Training...
- NVQ
- Derby
- Different dates available
...of a nationally recognised qualification. The qualification provides learners with the knowledge and understanding in customer service for learners who... Learn about: Customer Care, Customer Retention, Customer Service...
- GCSE
- Huntington
- Different dates available
...combined knowledge and competency based qualification - level 3 English - level 2 maths - level 2 employee rights and responsibilities Entry Requirements... Learn about: Customer Service...
- NVQ
- Belfast City
...quality as part of a continuous customer-service improvement programme. To achieve the award, the candidate must complete five mandatory units plus one optional...
- NVQ
- Stratford-upon-avon
- 9 Months
...Those who have tomonitor and develop the quality of customer service and who may be in charge of their own department or team. This course is aimed...
- GCSE
- Huntington
- Different dates available
...is key to the success of any business or organisation. It is one of those useful skills that is found all over the place and covers all the extras... Learn about: Skills and Training, Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
...in a friendly manner. It’s essential to be able to handle issues for customers and do your best to ensure they are satisfied. This course will extend your... Learn about: Skills and Training, Customer Service Skills, Customer Service...
- NVQ
- Paisley
...A wide range of career and promotion opportunities exist within the Customer Service Sector...