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Government Funded Customer Management courses Kent
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Key Account Management, Customer Service, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...The course is aimed at candidates who are employed in a customer service role, involving a diverse range of functions, tasks and activities that are constantly developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services... Learn about: Relationship Marketing, Customer Retention, Key Account Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...This course is aimed at candidates who will be delivering and managing service and will be working without direct supervision or on their own, such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation... Learn about: Key Account Management, Customer Retention, Customer Relationship Management...
- NVQ
- Tonbridge
...Within every organisation there are roles where employees are required to deal with customers, to address and meet customer needs, and to ensure that customers are left with a positive impression of the organisation. Understandably therefore, people who possess the skills to meet these requirements...
- NVQ
- Tonbridge
...Within every organisation there are roles where employees are required to deal with customers, to address and meet customer needs, and to ensure that customers are left with a positive impression of the organisation. Understandably therefore, people who possess the skills to meet these requirements...
- NVQ
- Ramsgate
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Customer Service...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Customer Service, Key Account Management, Customer Retention...
- NVQ
- Ramsgate
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based... Learn about: Customer Service...
- NVQ
- Ramsgate
- Different dates available
...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Customer Service...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...The course is aimed at candidates who are employed in a customer service role, involving a diverse range of functions, tasks and activities that are constantly developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services... Learn about: Customer Retention, Relationship Marketing, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...This course is aimed at candidates who will be delivering and managing service and will be working without direct supervision or on their own, such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation... Learn about: Relationship Marketing, Key Account Management, Customer Service...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based... Learn about: Relationship Marketing, Customer Relationship Management, Customer Retention...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Relationship Marketing, Customer Retention, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Team Leader, Team Training, Relationship Marketing...
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