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Government Funded Customer Management courses Tyne and Wear
- Short course
- Gateshead
...These qualifications will help employers and employees achieve and demonstrate total quality, as part of a continuous customer service improvement programme. Suitable for: Individuals who deal with a variety of customers either internal or external to the organisation...
- NVQ
- Wallsend
...Customer Service NVQ Level 3 Please contact us to apply for this course or to find more information. The course code is: 1L1563...
- NVQ
- Wallsend
...8 units in total. Mandatory Units. Understand customer service to improve service delivery. Know the rules to follow when developing customer service. Select at least 1 from: Make customer service personal. Go the extra mile in customer service. Deal with customers in writing or using ICT...
- Short course
- Gateshead
...These qualifications will help employers and employees achieve and demonstrate total quality, as part of a continuous customer service improvement programme. Suitable for: Individuals who deal with a variety of customers either internal or external to the organisation...
- NVQ
- Wallsend
...Customer Service NVQ 2 (C&G) (TTGH) Please contact us to apply for this course or to find more information. The course code is: 1L0889...
- NVQ
- South Shields
...The qualification is a flexible course, intended to certify competence in customer service skills. The qualification is primarily aimed at candidates who undertake a customer service role and recognise that employment in the customer service sector involves a diverse range of functions, tasks...
- NVQ
- South Shields
...The qualification is a flexible course, intended to certify competence in customer service skills. The qualification is aimed at candidates who will be delivering and managing a service and will be accountable in the area of practice. Candidates will be working without direct. supervision...
- NVQ
- Wallsend
...7 units in total. Mandatory Units. Prepare yourself to deliver good customer service. Provide customer service within the rules. Select at least 1 from: Give customers a positive impression of yourself and your organisation. Promote additional services or products to customers. Process customer...
- NVQ
- Wallsend
...7 units in total. Mandatory Units. Prepare yourself to deliver good customer service. Provide customer service within the rules. Select at least 1 from: Give customers a positive impression of yourself and your organisation. Promote additional services or products to customers. Process customer...
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