Government Funded Communication Skills Distance learning courses

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  • Communication Skills
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  • £2,000
  • £1,000
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13 results
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Approved Course Provider

...If you want to develop your knowledge of Effective Communication so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you. The Distance Learning Effective Communication course is designed... Learn about: Communication Training, Presentation Skills, Effective Communication...

  • Course
  • Beginner
  • Distance Learning
  • 12 Months
  • Flexible
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£275
+ VAT
Quality Seal Emagister EMAGISTER CUM LAUDE
NCC Home Learning
Information, Advice or Guidance Certificate Level 2 QCF - Distance Learning course
1 opinion
NCC Home Learning

...Counsellor - Customer Service Advisor - Debt advisor - Employment advisor - Help-desk advisor - Housing support worker - Learning support worker...

  • NVQ
  • Distance Learning
  • Flexible
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£300
+ VAT

...Making sure your behaviour and communication is assertive is invaluable in the workplace. But there is a fine line between non-assertive behaviour, assertive behaviour and aggression. Learning how to understand the impact of your behaviours on others and yourself will make it far easier for... Learn about: Influencing Skills, Delegating Skills, Persuasion Skills...

  • Course
  • Distance Learning
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£249
+ VAT

... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Effective Communication, Customer Service Skills, Customer Care...

  • NVQ
  • Distance Learning
  • 6 Months
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£695
VAT exempt

...To develop assertiveness skills, strategies and approachesd that allow the student to perform more effectively in the workplace. Suitable for: Anyone who would like to develop their assertiveness skills in the workplace... Learn about: Delegating Skills, Influencing Skills, Persuasion Skills...

  • Course
  • Distance Learning
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£250
VAT inc.

... your rights and responsibilities how to influence the outcome of the meeting. Communicating in Groups: acquiring skills for getting a fair hearing... Learn about: Delegating Skills, Persuasion Skills, Influencing Skills...

  • Course
  • Distance Learning
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Price on request

...technique Giving feedback Format This course is instructor led in a classroom environment. We recommend a maximum of 8 delegates per course to ensure... Learn about: Persuasion Skills, Influencing Skills, Negotiation Skills...

  • Short course
  • Distance Learning
  • 1 Day
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£895
+ VAT

...more creative and better equipped to get their job done effectively. This entertaining programme looks at the advantages and disadvantages of passive... Learn about: Negotiation Skills, Persuasion Skills, Delegating Skills...

  • Course
  • Distance Learning
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£1,299
+ VAT

...Principles of Customer Service Delivery and Development: This unit reviews how organisations have developed an approach to and terminology for customer... Learn about: Call Centre, Influencing Skills, Persuasion Skills...

  • BTEC
  • Distance Learning
  • 12 Weeks
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£650
+ VAT

... is for experienced call centre agents and Customer Service Officers and Team Leaders. It provides certification in a broad range of skills for contact centres... Learn about: Persuasion Skills, Call Centre, Influencing Skills...

  • NVQ
  • Distance Learning
  • 6 Months
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£850
VAT exempt

...Assertiveness is a philosophy and a technique of communication. It involves gaining a deeper understanding of just what goes on when we interact with others, particularly when an element of conflict is present (which covers, of course, most of human experience). Assertiveness can be defined... Learn about: Influencing Skills, Persuasion Skills, Negotiation Skills...

  • Course
  • Distance Learning
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£895
+ VAT

... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Effective Communication, Customer Care, Customer Service Skills...

  • NVQ
  • Distance Learning
  • 6 Months
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£895
VAT exempt

... provides certification for a broad range of customer service and contact centre skills, negotiation and ability to deal with conflict over the phone... Learn about: Call Centre, Influencing Skills, Persuasion Skills...

  • NVQ
  • Distance Learning
  • 6 Months
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£750

...To successfully complete your training, achieving all units listed in your chosen programme. Moving onto more specialised courses. Suitable for: The NVQ Level 4 in Contact Centre Professionals is suitable for senior contact staff, usually Team Leader/Manager level. It will develop your skills... Learn about: Call Centre, Persuasion Skills, Customer Care...

  • NVQ
  • Distance Learning
  • 6 Months
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£1,100

... interaction skills for information, advice or guidance Client interaction Keeping promises Communication skills Values, beliefs and attitudes Confidentiality... Learn about: Guidance and Counselling, Coaching Skills...

  • NVQ
  • Intermediate
  • Distance Learning
  • 12 Months
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£300
VAT inc.