22

Government Funded Communication Skills Distance learning courses

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  • Personal Development 64
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STARTING
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  • HND
  • Distance Learning
  • Different dates available
  • 18 Months

...Studienstandorten Ziel unseres Master of Business Administration Fernstudiums ist es, Euch auf die Übernahme von Führungsfunktionen auf den verschiedenen... Learn about: Strategisches Management, Change Management, Master Business Administration...


£13,372
VAT exempt
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  • Course
  • Online

...Use this communication skills training activity with your participants to increase their ability to communicate assertively with other people, and to give them practice and feedback in dealing with situations in an assertive manner. Suitable for: This training activity is intended for... Learn about: Negotiation Skills, Delegating Skills, Influencing Skills...


Price on request
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  • Course
  • Distance Learning
  • Beginner
  • Different dates available
  • 12 Months

...If you want to develop your knowledge of Effective Communication so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you. The Distance Learning Effective Communication course is designed... Learn about: Presentation Skills, Effective Communication, Communication Training...


£275
+ VAT
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  • NVQ
  • Distance Learning
  • 6 Months

... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Customer Care, Verbal Communication, Effective Communication...


£695
VAT exempt
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  • NVQ
  • Online

..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete... Learn about: Customer Care, Customer Service Skills...


Free
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  • Course
  • Distance Learning

...To develop assertiveness skills, strategies and approachesd that allow the student to perform more effectively in the workplace. Suitable for: Anyone who would like to develop their assertiveness skills in the workplace... Learn about: Delegating Skills, Persuasion Skills, Influencing Skills...


£250
VAT inc.
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EMAGISTER CUM LAUDE
Information, Advice or Guidance Certificate Level 2 QCF - Distance Learning course
4.8 2 opinions
NCC Home Learning
  • NVQ
  • Distance Learning
  • Different dates available

...Counsellor - Customer Service Advisor - Debt advisor - Employment advisor - Help-desk advisor - Housing support worker - Learning support worker... Learn about: Customer Service, Full Time...


£300
+ VAT
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  • Course
  • Online

...more creative and better equipped to get their job done effectively. This entertaining programme looks at the advantages and disadvantages of passive... Learn about: Negotiation Skills, Delegating Skills, Influencing Skills...


£799
+ VAT
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  • Course
  • Distance Learning

... your rights and responsibilities how to influence the outcome of the meeting. Communicating in Groups: acquiring skills for getting a fair hearing... Learn about: Negotiation Skills, Influencing Skills, Persuasion Skills...


Price on request
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  • Short course
  • Distance Learning
  • 1 Day

...technique Giving feedback Format This course is instructor led in a classroom environment. We recommend a maximum of 8 delegates per course to ensure... Learn about: Persuasion Skills, Negotiation Skills, Delegating Skills...


£895
+ VAT
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  • BTEC
  • Distance Learning
  • 12 Weeks

...Principles of Customer Service Delivery and Development: This unit reviews how organisations have developed an approach to and terminology for customer... Learn about: Call Centre, Customer Service Skills, Persuasion Skills...


£650
+ VAT
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  • Course
  • Distance Learning

...Making sure your behaviour and communication is assertive is invaluable in the workplace. But there is a fine line between non-assertive behaviour, assertive behaviour and aggression. Learning how to understand the impact of your behaviours on others and yourself will make it far easier for... Learn about: Negotiation Skills, Persuasion Skills, Influencing Skills...


£249
+ VAT
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NVQ Level 3 Diploma in Customer Service (NCFE) - Online course
Bournemouth School of Marketing International
  • NVQ
  • Online
  • Different dates available
  • 6 Months
  • Support service
  • Online campus
  • Personal tutor

...relevant to businesses in the digital age. On this course, global customer service challenges will be examined, and how these challenges can be turned... Learn about: Customer Service, Customer Care, Business Plan...


£8,995
VAT inc.
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  • NVQ
  • Distance Learning
  • 6 Months

... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Verbal Communication, Customer Service Skills, Effective Communication...


£895
VAT exempt
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  • NVQ
  • Online

...Once a Learner has completed the course, they can move on to other learndirect courses relating to customer service, sales, personal development and productivity... Learn about: Customer Care, Customer Service Skills...


Price on request
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  • Course
  • Online

.... People who are overly aggressive also need to increase their assertiveness skills in order to improve their relationships. Behaving assertively allows...


£100
+ VAT
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  • NVQ
  • Distance Learning
  • 6 Months

... is for experienced call centre agents and Customer Service Officers and Team Leaders. It provides certification in a broad range of skills for contact centres... Learn about: Customer Service Skills, Customer Care, Influencing Skills...


£850
VAT exempt
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  • Course
  • Distance Learning

...more creative and better equipped to get their job done effectively. This entertaining programme looks at the advantages and disadvantages of passive... Learn about: Negotiation Skills, Delegating Skills, Persuasion Skills...


£1,299
+ VAT
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  • Course
  • Distance Learning

...Assertiveness is a philosophy and a technique of communication. It involves gaining a deeper understanding of just what goes on when we interact with others, particularly when an element of conflict is present (which covers, of course, most of human experience). Assertiveness can be defined... Learn about: Delegating Skills, Negotiation Skills, Influencing Skills...


£895
+ VAT
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  • NVQ
  • Distance Learning
  • 6 Months

... provides certification for a broad range of customer service and contact centre skills, negotiation and ability to deal with conflict over the phone... Learn about: Negotiation Skills, Customer Service Skills, Customer Care...


£750
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  • Course
  • Online

... communication, or can complement general training on the subject of appraisal interviewing, for those who already have some knowledge of assertive communication... Learn about: Influencing Skills, Persuasion Skills...


Price on request
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