Health (Optical Retail) - Intermediate Level 2 Apprenticeship

You will study a range of units which will help to support them in the work place including:

• Mandatory units:
• Monitoring and solving customer service problems
• Supervising optical clinic
• Providing information and advice to customers in a retail environment
• Health and Safety guidelines
• Optional units:
• Selling optical products
• Practical experience in frame and lens measurements
• Deployment of optical practice resources
• Record keeping

Further study and assessment may be required in Functional Skills at Level 1 in English, Maths, with the possibility of ICT.

To be eligible for this course you will need to be in relevant employment.There are specific entry requirements for this course but we ask that you:

• have an excellent attitude to work and study
• are mature, responsible and safe behaviour
• have commitment to study and work

The assessment of your apprenticeship is an ongoing process throughout the year. You will have a number of specific skills and experience that you must get marked off by your employer or college tutor to prove that you reached a certain level of understanding. At the College you will be assessed by doing written work and assignments which go towards your formal qualification. At the work place you will be assessed by your supervisor on day to day activities basis for your practical assessment.

On completion of the course, apprentices will be competent in a wide range of skills, including dealing with all aspects of basic visual requirements, supporting the optometrist and/ or dispensing optician, assisting with contact lenses and dispensing glasses, advising individuals who are partially sighted, and performing core administrative functions.