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Heart of England Training courses
- NVQ
- Sutton Coldfield
...Ensuring your actions reduce risks to health and safety Promoting additional products or services to clients Developing and maintaining your effectiveness...
- NVQ
- Sutton Coldfield
...when delivering customer service Deliver customer service on your customer's premises Option Units : Theme handling problems Recognise and deal with customer queries...
- NVQ
- Inhouse
...Advising and consulting with clients Cutting hair using basic techniques Shampoo and conditioning hair and scalp Styling, dressing and finishing hair using...
- NVQ
- Inhouse
...National Vocational Qualifications are a widely recognised route to gaining and maintaining expertise in a particular job role. To achieve a full OCR Level...
- NVQ
- Sutton Coldfield
...own and others' customer service skills Gather, analyse and interpret customer feedback Promote continuous improvement in customer service Lead a...
- NVQ
- Sutton Coldfield
...select and keep colleagues Provide learning opportunities for colleagues Help team members address problems affecting their performance Build and manage...
- NVQ
- Inhouse
- 1 Year
...information 2 Spreadsheet software 2 Presentation software 2 Use a telephone system Prepare text from notes Prepare text from recorded audio instruction...
- NVQ
- Inhouse
...3 Artwork and imaging software 2 Plan and implement innovation and change Develop productive working relationships with colleagues Provide leadership...
- NVQ
- Inhouse
...techniques Providing colour correction services Perming hair using a variety of techniques Colouring hair using a variety of techniques...
- NVQ
- Inhouse
...tasks and activities that are constantly developing and changing. Candidates who undertake a customer service role and recognises that employment in...
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