HNC Customer Management

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...skills in food and drink for progression to employment or higher study with entry into year 2 at university on successful completion of this course...

  • HNC
  • Online
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Similar training in other typologies
London Corporate Training
HNC Customer Service Management in London
1 opinion
London Corporate Training

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Communication Training, Dealing With Stress, Face to Face...

  • Short course
  • Intermediate
  • London
  • 1 Week
  • 16 October 2017
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PREMIUM COURSE


£2,450
+ VAT
Universidad Pontificia Comillas
HNC Customer Management in Madrid Universidad Pontificia Comillas

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Captación de clientes, Planificación estratégica, Retención de clientes...

  • Course
  • Madrid (Spain)
  • 3 Days (18 hours of class)
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Global Management Academy
First Line Certificates

...2. You get real value for money (E-learning costs a fraction of conventional learning). 3. You can get started immediately. 4. You can learn at your own... Learn about: Customer Relationship Management, Customer Care, Team Training...

  • Course
  • Online
  • 6 Months
  • Flexible
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£225
VAT exempt
Ed-next
Express online course

Discover the importance of Customer Relationship Management

...using a CRM system Define data warehousing and data mining List ways to leverage preferred customers ed-next is the distance e-learning provider of choice... Learn about: IT Management, Customer Relationship Management, Customer Service...

  • Course
  • Online
  • Flexible
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d h m s

£21
+ VAT
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Open Study College
HNC Customer service level 3 - Online
1 opinion
Open Study College

...as value Customer service as experience How people experience your business Unit 2: Getting Started Customer interactions as a chain How your organisation... Learn about: Customers first, Getting feedback, Environment right...

  • A Level
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Ireland, Scotland, Wales, Northern Ireland
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NCC Home Learning
HNC Effective Customer Care in St Helens
3 opinions
NCC Home Learning

...therefore registration fee, certification fee and full tutor support is included in the course price for you. Module 1: Recognising Customers Module... Learn about: Customer Care, Customer Service...

  • Course
  • St Helens
  • Flexible
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£270
+ VAT
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Middlesex University

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Handling customer, Customer Service, Interpersonal Communication...

  • Short course
  • London
  • Flexible
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Oxbridge Home Learning
HNC Customer Service Excellence Level 3 - Online
2 opinions
Oxbridge Home Learning

...is the foundation of any successful business and this course focuses on the critical role individuals play in building customer loyalty and creating positive... Learn about: Service Excellence, Controlling Change, Quality Evaluation...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
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Global Edulink
Customer Service Training – Online - Online
2 opinions
Global Edulink
Certificate in Customer Service

...knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles... Learn about: Telephone Courtesy, Customer Service, Telephone Etiquette...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£295 £30
+ VAT
Stand & Deliver

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Business Success, Skills and Training, Communication Skills...

  • Short course
  • Inhouse
  • Flexible
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£800
+ VAT
Brentwood Open Learning College
HNC Certificate in Customer Service (Level 3) - Online
1 opinion
Brentwood Open Learning College

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Service, Difficult People, Communication Skills...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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Special Emagister price

£395 £89
Oplex careers
HNC Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
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Special Emagister price

£300 £19
New Skills Academy
HNC Customer Service Diploma LEVEL 3 - CPD Accredited - Online
1 opinion
New Skills Academy
Only £19 for Emagister users - NUS Card Eligible

...The course takes about 7 hours to complete and will give you an end of course diploma qualification that your employer can verify via our website.... Learn about: Customer Manager, Customer Care, Sales Training...

  • Course
  • Beginner
  • Online
  • Flexible
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Special Emagister price

£299 £19
Oxford Applied Training - Business Courses
HNC Lifetime Customer Value - Inhouse Oxford Applied Training - Business Courses

...when considering the overall value a customer brings to your company. That is the referral revenue brought on through testimonials, talking to friends...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£5

...improve its performance by building up a customer-centered strategy. In this course you are going to learn about why and how the Smart Customer Management... Learn about: Customer Management, Customer-Centered Companies...

  • Course
  • Online
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Free
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NCC Home Learning

...to reception and to understand the importance of security and personal safety. Module 1: Customer Care Why your firm needs customer care Why you need... Learn about: Skills and Training, Customer Care...

  • Course
  • St Helens
  • Flexible
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£270
+ VAT
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Middlesex University

...to show confidence when delivering structured feedback. The one day course covers a wide range of highly relevant topics: How to set clear objectives Defining... Learn about: Monitoring Performance, Delivering training, Planning Skills...

  • Short course
  • London
  • 1 Day
  • Flexible
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Price on request
Global Management Academy

...You will also learn how to analyze your organization’s service profile, and measure customer satisfaction, in order to identify how to improve service delivery... Learn about: Service Charter, Customer satisfaction, Customer Needs...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.
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Global Edulink
Diploma in Customer Service – Online - Online
11 opinions
Global Edulink
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Customer Care, Customer Service, Telephone Skills...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£449 £45
+ VAT