HNC Customer Management

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...skills in food and drink for progression to employment or higher study with entry into year 2 at university on successful completion of this course...

  • HNC
  • Online
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London Corporate Training

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Customer Service Management, Dealing With Stress, Service Management...

  • Short course
  • Intermediate
  • London
  • 27 February 2017
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PREMIUM COURSE


£2,450
VAT inc.
Quality Seal Emagister EMAGISTER CUM LAUDE
The Knowledge Academy

...This course provides individuals with the appropriate words and actions that are required to ensure that your customers stay loyal to your organisation’s goods... Learn about: Customer relationship, IT Management, Customer Relationship Management...

  • Course
  • Cardiff (Wales)
  • 1 Day
  • Flexible
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£995
+ VAT
Ed-next

...using a CRM system Define data warehousing and data mining List ways to leverage preferred customers ed-next is the distance e-learning provider of choice... Learn about: Customer relationship, Customer Service, IT Management...

  • Course
  • Online
  • Flexible
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Universidad Pontificia Comillas
HNC Customer Management in Madrid Universidad Pontificia Comillas

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Planificación estratégica, Retención de clientes, Captación de clientes...

  • Course
  • Madrid (Spain)
  • 3 Days (18 hours of class)
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dancing lion training & consultancy
HNC Advanced Customer Service and Communication Skills Training - Inhouse
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dancing lion training & consultancy

...participants develop their existing interpersonal skills and knowledge to go beyond typical service delivery. This training programme is typically delivered in English... Learn about: Telephone answering, Customer Care, Telephone Skills...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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£337
VAT inc.