Hospitality Supervision and Leadership – Restaurant or Front Office NVQ Level 3

The Hospitality and Supervision Leadership course programme is designed for those who wish to pursue a career in the dynamic hospitality industry. You will benefit from plenty of hands-on practical experience by working in our award-winning commercial restaurants providing a range of front of house services.

It covers a wide range of topics, including Interpersonal Skills, Sales, Team Development and Health and Safety. Specialist subjects will develop supervisory skills within the training restaurants/receptions operated by the centre. This programme leads to a City & Guilds NVQ Level 3 qualification. You will complete a NVQ Diploma in Front of House Reception and a NVQ Diploma in Food and Beverage Service at Level 2 in year one and a NVQ in Supervision and Leadership at Level 3 in year two. You will also engage in GEM and GAP activities to develop your English, maths and employability skills. You also have the opportunity to undertake the BIIAB Personal Licence Certificate.

Course Content
The Hospitality Supervision and Leadership course comprises of eight units, five core including:

• Team Leadership


• Customer Service


• Health and Safety

You then select up to five optional units, which relate to your chosen area of supervision. Approximately 80% of the course is practical and 20% theory.

Entry Requirements

4 GCSEs (grades A*-E), including English and maths, or satisfactory results in a relevant Level 1 qualification, and an interview.

Career Opportunities

Employment in a supervisory capacity within the range of establishments in the catering, hospitality and leisure industries. Entry on to Level 3 is subject to satisfactory completion of the

Level 2 qualification.

Course Progression

Students could progress to a Foundation Degree at Colchester Institute.

How To Apply

Our aim is to make it as easy as possible to secure your place on your ideal programme.
Simply download and complete the relevant application form and return it to our Admissions team as early as possible.
You can return your completed application form in person or by post to our Colchester
(for applications to Colchester and Clacton) or Braintree campuses:

Admissions

Colchester Institute

Sheepen Road

Colchester

CO3 3LL

Admissions

The College at Braintree

Church Lane

Braintree

CM7 5SN

If you are currently at school, please check with them as some schools will be coordinating applications centrally.
If you have any further questions about the application process, please visit our
Frequently Asked Questions page.

Applying for a Full-Time course

Our term starts the week commencing 5th September 2016,
however you may have different start dates depending on the course.
You will receive the details of your first day over the summer period,
but if you are unsure please call our Course Enquiries line on (01206) 712777.

You will need to complete an application form for our full-time courses,
our full-time application form can be downloaded here:

Download Application Form - Full-Time Courses, Apprenticeships & Access Courses (PDF)

Applicants will receive an acknowledgement email or card within one week of the application being received by our Admissions team,
if you do not receive this you should contact the team on (01206) 712777 to check that your application has been received.

*Are you 19 or over?

If you are 19 or over on the day your course starts, and your course is an approved qualification at level 3 or above, you may be eligible for an Advanced Learner Loan to cover the cost of your tuition.

Please call (01206) 712777 for more information.