Hotel Management : Managing Food and Beverage Operations

Hotel guests expect the quality of the customer-experience to extend to every department. Comfortable rooms, a capable workforce, clean interiors and of course – outstanding food and beverage provision. Fail to meet guest expectations at breakfast, lunch, dinner or in the bar and the rest is inconsequential. One slip-up is all it takes to leave a lasting negative impression and damage the hotel’s reputation. For this reason, food and beverage provision must never be an afterthought. The same also applies to F&B management, which must be every bit as capable and committed as necessary to deliver flawlessly and consistently.

Explore food and beverage operations management in detail with this insightful tutorial. Study a range of key topics including the most important F&B operations, food service operation systems, restaurant design, menu planning, pricing and purchasing, cost control, beverage provision and more. Learn how to both supervise and optimise hotel F&B operations in complete confidence.