course-premium

Hotel Receptionist & Opera PMS Hotel Software 3 Week Course - Accredited

4.8
59 reviews
  • I feel very pleased to receive my certificate after one month of course . In this duration of one month I learned both technical & behavioural knowledge. I want to thanks our instructor Ramin to help us in growing our personality as receptionist .
    |
  • After the a month course at Reception Academy I landed a position in under 4 days from my graduation. Much thanks to Reception Academy!
    |
  • My experience here has been brilliant! Although at first it was kind of hard since I used to work in another place, their staff made me feel comfortable because they were always available in case I need it. The first time I used the Opera system was difficult but as I started practicing it became natural. My teacher, Ramin, is a good person; he was there any time I needed him. He taught us how to deal with a formal interview which was useful for me. Now I’m part of Staybridge Suites' staff in Vauxhall and to finally become a professional in this industry, thank you Reception Academy!
    |

Short course

In City of London

Save 10%
£ 719 VAT inc.

Work as a hotel receptionist and learn everything about Opera PMS Hotel Software

  • Type

    Short course

  • Level

    Beginner

  • Location

    City of london

Start your career in the hospitality industry now!

Do you want to become a hotel receptionist and learn everything about Opera PMS Hotel Software?

Emagister has the perfect choice for you!

In partnership with over 500 hotels, such as Hilton, Premier Inn, Marriot, Hyatt, among others, this market leading training course, will help you obtain all the skills and knowledge you need to work as hotel receptionist in the best hotels in the United Kingdom and abroad.

The Hotel Receptionist & Opera Property Management System course is focused in the practical training. In addition, you will learn everything about up selling techniques, hotel terminology, customer service techniques and booking procedures!

Furthermore, you will have access to our computer class, where we will train you on how to use Opera Property Management System V5, the software used in most hotels in the United Kingdom. Among others procedures, you will learn about hotel accounts and check-in and check-out!

Most important, you will obtain interview skills in order to improve your job prospects and reach the best job choices! Additionally, in the academy website, your profile will be created with your CV, photograph and contact details. Partnered hotels will have access to this website in order to find applicants!

Last but not least, a graduation ceremony will take place in 4*/5* London hotels to introduce the new graduates to human resources staff working for partner hotel branches! What an opportunity!

What are you waiting for? Apply now and get the fantastic chance to become a hotel receptionist in a top hotel!

Facilities

Location

Start date

City of London (London)
See map
Coppergate House, 16 Brune Street, E1 7NJ
Timetable: Monday to Friday, 4 hours each day, Various class times available

Start date

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City of London (London)
See map
Coppergate House, 16 Brune Street, E1 7NJ

Start date

On request

About this course

Start your new Hotel Career from as little as £45.79 a month. Easy Repayment Plan available for this course.
Get in touch with us if you are interested in this option and wish to find out more.

This popular course has been designed for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide.

At the Academy it is our goal to ensure you acquire the essential skills under our guidance and set you on the right path for your future. This course is tailored to meet the requirements of individuals with no previous Hotel Receptionist experience. Consequently, anyone from any professional background, nationality or age is welcome to join the course.

Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.

Reception Academy's students are trained in accordance with 5-star brand standards of international hotels. Through tailored courses, we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates. As an accredited institution of the BAC we can also offer visa application assistance for Non-EU students, subject to UK visa eligibility requirements.

To enrol, book online:

- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.

Reception Academy is the leading training school for short term vocational Hotel Training. The hotels we work with are well known and much respected in the industry. Through our connections with Hotels, we have taken great effort to learn their specific requirements and what qualities they look for when hiring hotel staff. Our unique concept provides a platform which connects fully trained students with hotels looking to recruit staff. Our successful high record of converting our inexperienced students into employed Hotel Receptionists, speaks volumes as to why people chose us. Feel free to watch our videos on the Reception Academy YouTube channel, which include testimonials from recruiters of major brands as well as previous students talking about the quality of our training.

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Reviews

4.8
excellent
  • I feel very pleased to receive my certificate after one month of course . In this duration of one month I learned both technical & behavioural knowledge. I want to thanks our instructor Ramin to help us in growing our personality as receptionist .
    |
  • After the a month course at Reception Academy I landed a position in under 4 days from my graduation. Much thanks to Reception Academy!
    |
  • My experience here has been brilliant! Although at first it was kind of hard since I used to work in another place, their staff made me feel comfortable because they were always available in case I need it. The first time I used the Opera system was difficult but as I started practicing it became natural. My teacher, Ramin, is a good person; he was there any time I needed him. He taught us how to deal with a formal interview which was useful for me. Now I’m part of Staybridge Suites' staff in Vauxhall and to finally become a professional in this industry, thank you Reception Academy!
    |
100%
4.8
excellent

Course rating

Recommended

Centre rating

Diana Palencia

5.0
12/04/2018
What I would highlight: I feel very pleased to receive my certificate after one month of course . In this duration of one month I learned both technical & behavioural knowledge. I want to thanks our instructor Ramin to help us in growing our personality as receptionist .
What could be improved: -
Would you recommend this course?: Yes

Desiree Greco

5.0
29/03/2018
What I would highlight: After the a month course at Reception Academy I landed a position in under 4 days from my graduation. Much thanks to Reception Academy!
What could be improved: -
Would you recommend this course?: Yes

Jusy Campagna

4.0
09/12/2016
What I would highlight: My experience here has been brilliant! Although at first it was kind of hard since I used to work in another place, their staff made me feel comfortable because they were always available in case I need it. The first time I used the Opera system was difficult but as I started practicing it became natural. My teacher, Ramin, is a good person; he was there any time I needed him. He taught us how to deal with a formal interview which was useful for me. Now I’m part of Staybridge Suites' staff in Vauxhall and to finally become a professional in this industry, thank you Reception Academy!
What could be improved: Everything OK
Would you recommend this course?: Yes

Celia Peña Nuñez

5.0
17/11/2016
What I would highlight: Former students told me this was an excellent academy and they weren’t wrong. I can assure you everyone here is always willing to help. Ramin, the teacher, what can I say about him? He’s amazing! He loves his job so he keeps you motivated. The lessons with him were engaging and practical since he gave us examples of how to behave in the front desk. The content is interesting too because you learn how to answer calls, how to prepare a CV or handle an interview. Totally recommend this experience!
What could be improved: All good
Would you recommend this course?: Yes

Esmee Jonker

5.0
22/09/2016
What I would highlight: I finished a 4 weeks course and I can say that it totally worth. Daniel and Pierre, the teachers, knew what they were imparting. They made it exciting-make it fun since they are experts about hospitality. I enjoyed all the classes, thank you for everything.
What could be improved: Nothing
Would you recommend this course?: Yes
See all
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 14 years

Subjects

  • Reception Skills
  • Opera PMS
  • 5* Brand Standards
    3

    3 students say they acquired this skill

  • Customer Service
    3

    3 students say they acquired this skill

  • Hotel terminology
    3

    3 students say they acquired this skill

  • Booking procedures
    3

    3 students say they acquired this skill

  • Receptionist
    3

    3 students say they acquired this skill

  • Customer satisfaction
  • Hotel accounts
  • Communication Skills
  • Hotel Software
  • Interview Techniques
    3

    3 students say they acquired this skill

Teachers and trainers (1)

TBC TBC

TBC TBC

Trainer

Course programme

UK 5* Hotel procedures and brand standards:

  • Customer service procedures; Welcoming guests upon arrival and using correct terminology
  • Checking guests in and out and all other booking/reservation procedures

Opera PMS Version 5 reservation system:

  • Checking–In and Checking-Out guests using the software
  • Introduction to Hotel Accounts used in Front of House
  • This market leading hotel reservation software is utilised by many UK and International Hotels

Sales & guest interaction:

  • Role play sessions using our replica Hotel Reception desk in our classrooms
  • Becoming familiar with hotel terminology (specific language used in the UK)
  • Learning to up-sell a room to a guest
  • Guest complaint handling

Employment Assistance:

  • CV writing skills; guidance on creating the correct CV for Hotels
  • Interview techniques; guidance on how to perform in an interview
  • Career path planning for a clear understanding of your future in the hospitality industry

Hotel Receptionist & Opera PMS Hotel Software 3 Week Course - Accredited

£ 719 VAT inc.