Hotel Reservations Agent & Opera PMS Hotel Software - 4 Week Course - Accredited
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Reception Academy was the best choice what I've ever constructed .Thank you to each one who I met in last four weeks, especially to my mentor Pierre.& likewise to Andrew, Anna and Mr Gizmo. I took in a great deal and I prescribe to everybody who needs to works in hospitality.
← | →
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This multi week course of Hotel Receptionist in Reception Academy is full of practical exercises making you feel like genuine front desk agent. All educator was very proficient, learned and extremely motivational.Special thanks to Daniel for his exceptional way of teaching & advises.
← | →
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I thank you to our superb instructor Pierre for information and inspiration shared with us.
← | →
Short course
In City of London
Become a Hotel Reservations Agent
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Type
Short course
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Level
Beginner
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Location
City of london
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Class hours
80h
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Duration
20 Days
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Start date
September
Do you want to work in the hospitality field? Are you in need of a career change? Reception Academy offers this Hotel Reservations Agent course!
This four week course combines essential theory with practical exercises that will give you the knowledge and the skills to work in Reservations Department of any major Hotel in the world.
It is imparted by the Institute of Hospitality (IOH), a renowned centre that focuses on creating programmes according to the needs of students and its quality, innovation and industry knowledge.
After successfully completing this course, you will receive 13 CPD points (Continuing Professional Development), it means a record of what you learn and apply in your train at Reception Academy.
During four weeks you will develop and acquire the knowledge and practice needed to work as a Hotel Reservation Agent. If you have any questions or doubts, ask for more information through Emagister's website.
Facilities
Location
Start date
Start date
About this course
Start your new Hotel Career from as little as £45.79 a month. Easy Repayment Plan available for this course. Get in touch with us if you are interested in this option and wish to find out more.
This comprehensive Hotel Reservation Agent course combines theory and practical exercises to ensure the student has the knowledge and skills to work in any Reservations Department of any major international hotel.
This course was created in conjunction with international hotels therefore all relevant subjects are covered to ensure our students graduate as exceptional professional Hotel Reservations Agents. This course is specifically suited to individuals who wish to expand upon their skill set and therefore progress their career.
To participate in this course we suggest the applicants have conversational level of English. Those applicants who do no have a conversational level of English are advised to complete our Hospitality English Language course.
Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates.
To enrol, simply book online:
- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.
Reviews
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Reception Academy was the best choice what I've ever constructed .Thank you to each one who I met in last four weeks, especially to my mentor Pierre.& likewise to Andrew, Anna and Mr Gizmo. I took in a great deal and I prescribe to everybody who needs to works in hospitality.
← | →
-
This multi week course of Hotel Receptionist in Reception Academy is full of practical exercises making you feel like genuine front desk agent. All educator was very proficient, learned and extremely motivational.Special thanks to Daniel for his exceptional way of teaching & advises.
← | →
-
I thank you to our superb instructor Pierre for information and inspiration shared with us.
← | →
Course rating
Recommended
Centre rating
Lenka Chlebcova
Guillermo Diaz De La Cruz
Milena Vespari
Anonymous
John Carroll
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 14 years
Subjects
- Accredited
- Market
- Basic IT
- Hospitality Management
- Hospitality
- Customer Service
- Sales Techniques
- Sales Strategy
- Communication Skills
- Organizational Skills
- Skills and Training
- Sales Training
- Up-Selling
- Multiple Bookings
- Setting up of Routing and Sharing
- Rate Structure
- Sales plan
- Reception
- Reservation procedures
- Hotel Receptionist
- Hotel procedures
Teachers and trainers (1)
TBC TBC
Trainer
Course programme
- Processing bookings via phone
- Group/multiple bookings
- Booking from allocation
- 3rd party payment requirements
- Processing of pre-paid and deposit rates
- Arrival checks, follow up and chasing payment guarantee
- Rate structure and cancellation policies
- Up-Selling services
- Understanding of market codes, source and channels
- Basic understanding of global distribution systems and Opera PMS options
- Revenue per available room (RevPAR), average daily rate (ADR) and commission calculations
- Setting up of routing and sharer
- Room type balancing
- Processing day use bookings
- Paymaster accounts
- Essential billing instruction
- Certificate of completion for “Hotel Reservations Agent”
- Hotel specific Reception Academy CV
- Profile photograph to be attached to CV
- Individual profile on the Reception Academy website, which is accessible to over 500 hotels
- Graduation ceremony in a 4/5 star hotel attended by Hotel staff recruiters
- Reception Academy stationery
- Tea & Coffee
Hotel Reservations Agent & Opera PMS Hotel Software - 4 Week Course - Accredited