Housing (Level 3 NVQ)

You will be assessed in eight areas. Five of these are core: process documents relating to housing services; develop and maintain open and honest relationships with customers; obtain and provide information to customers and others; ensure your own actions reduce risks to health and safety; manage yourself.

Then there are a wide range of other areas from which you select three, for example: identify and access the use of property owned by others; identify and match the needs of customers with available accomodation; allocate accomodation to meet customers' needs; accompany customers to view accomodation; set up and manage agreements; respond to possible breaches of agreements; consult with customers on needs and issues within the local community.

Does this Qualification Form Part of a Recognised Framework?

This award is based at Level 3 of the National Qualifications Framework in England, Northern Ireland and Wales which means it has been accredited by the Qualifications and Curriculum Authority and is recognised by employers. It is also linked to, and complements, awards from the CIH.