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How to be Assertive

in Tattersall Training (England)

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Place:

London

Duration:

2 Days

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Course objectives:

To develop and improve personal effectiveness, confidence and self-esteem

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Course details

Type Course Duration 2 Days
Method / place Contact course provider Classes in London where
Suitability For all staff
Course objectives To develop and improve personal effectiveness, confidence and self-esteem
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Course programme

How to be Assertive
How to be Assertive
Course Aim: This highly participative course aims to develop and improve personal effectiveness, confidence and self-esteem.
Objectives:
  • To understand what assertiveness is and is not
  • To practice and improve assertiveness skills
  • To deal more effectively with criticism, anger and conflict
  • To improve the way you handle aggressive, manipulative and passive people
Length: Two days
Size: Up to twelve participants
Programme
09:30 Introductions, course and personal objectives
10:00 What is assertiveness?
10:45 BREAK
11:00 Bill of Rights
The power of our belief systems
12:30 LUNCH
13:15 Verbal & non-verbal behaviour
Making requests
15:00 BREAK
15:15 Saying No! (including Broken Record) Review of day
16:30 FINISH
09:30 Opening circle, review/practice of day one techniques
Understanding and dealing with guilt
10:45 BREAK
11:00 Self-confidence and self-esteem
12:30 LUNCH
13:30 Giving and receiving praise
15:00 BREAK
15:15 Dealing with aggression
16:15 Action Planning & course evaluation
16:30 FINISH
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On Tattersall Training

Provider description
The tattersall training approach
People often tell us they have seen immediate benefits from attending our courses. This delights us. Providing tried, tested and proven
training that people can use straight away forms the heart of our approach. Will you share this experience of our training? We can't
say for sure. However, we do know that thousands of people have said they got what they came for, and loved the way they got it.

Relaxed and challenging

We all know how hard learning becomes when we feel tense. Equally, if we get too relaxed we lack motivation. The ideal state has
a perfect balance between relaxation and motivation. Anyone who has a favourite hobby will know exactly what we mean. We
design our courses to stretch people's abilities in a relaxed way. We want our clients to get the best out of their course and out
of themselves

It's not what you learn it's the way that you learn it
We learn best when we enjoy ourselves in a focussed and purposeful way. However, a few people positively enjoy getting sore bottoms
while an 'expert' stands up and tells them what to do. If this describes you you probably won't enjoy our courses.

Our courses have numerous interesting and varied activities to engage, involve and develop each individual whatever his or her
preferred style of learning.

Givers gain
We believe giving offers more rewards than taking. For this reason we donate part of our income to charities and voluntary groups
who work to help create a better, fairer world. We also give reduced rates for not-for-profit organisations. We have even on occasion
given away a free course.

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Words related to the courses viewed: self confidence self esteem social skills personal effectiveness

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