HR for Non HR Managers

Course Summary

Are you working within the requirements of the law and getting the most from your staff? This course looks at good prectice throughout the employment relationship from appointment to termination, and everything in between. Skills relating to people management will be explored and developed along with technical insight to ensure that managers are not managing people beyond their competence.

During the 2 days, delegates will consider how to manage the performance of their staff from the exceptional to the underachievers, all with a legal and business focus. The key theme throughout the sessions will be 'getting it right' and maintaining the dignity and respect of employees throughout any processes.

What you will learn

• How to get the best out of staff to achieve high levels of business performance through effective people management
• The importance of up to date and appropriate policies
• Ensuing effective communication within the workplace
• The importance of recruitment and induction
• How to manage with legislative intervention around parental leave and flexible working
• How to manage absence effectively and empathetically
• The need to set appropriate standards and targets and have key documentation in place
• The relationship between appraisal and performance management
• Action planning for development and improvement

Workshop Timetable

Day 1

9.00am Welcome and Coffee
9.30am Exercise on Human Resource Management
9.45am Getting it right, from the beginning - recruitment and selection
10.30am Equal Opportunities and Diversity
11.00am Break
11.15am Induction and probation
12.00pm Contracts of employment
12.30pm Lunch
1.30pm Policies and procedures - legislation and good practice
2.30pm Parental leave
3.00pm Break
3.15pm Flexible working (including case studies)
4.00pm Overview of the day and agenda for tomorrow
4.30pm Close

Day 2

9.00am Welcome and coffee
9.15am Re-cap on yesterday and question and answer session
9.30am Managing absence (incorporating elements of the DDA)
11.00am Break
11.15am Appraisals and personal development (including objective setting and writing PDP's)
12.30pm Lunch
1.30pm Communicating skills, listening and giving feedback
2.30pm Grievances and discipline
3.00pm Break
3.15pm Performance management and management coaching (including case studies)
4.00pm Evaluation and plenary
4.30pm Close