IBM Tealeaf Customer Experience 9.0.1 Events and Reports
Course
In London
Description
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Type
Course
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Location
London
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Start date
Different dates available
IBM Tealeaf Customer Experience 9.0.1 Events and Reports Training CourseIBM Tealeaf's reports and analytical tools provide insight into your online visitors' experience by using IBM Tealeaf Events. Events can track almost anything that occurs within an online session, and this flexibility requires that they are custom-built to each site.This course provides detailed explanations of Event concepts and extensive practice building Events, all within the context of real-world scenarios. Those who complete this course will have the knowledge to build and analyze reports in IBM Tealeaf, as well as the skill required to build the Events that underlie all IBM Tealeaf analysis.
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Course programme
- Course Overview
- Unit 1. Introduction to Event Building
- Unit 2. Event Conditions
- Unit 3. Event Values
- Unit 4. Dimensions and Report Groups
- Unit 5. Dimension Values to Record
- Unit 6. Struggle Events
- Unit 7. Search and Session List Templates
- Unit 8. Alerts
- Course Wrap-up
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IBM Tealeaf Customer Experience 9.0.1 Events and Reports