ICA Certificate in Conduct Risk
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Highly enjoyable, a very nice experience.
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Very user-friendly company website as well as online student platform. The content followed a good structure, and the mock exams were extremely useful to practice for the actual test. Respectable replying time when I had any sort of doubts, which were dealt with and solved quickly and efficiently. ICT is a training centre that I would indubitably recommend to workmates and friends.
← | →
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Nice training! It was planned really well, and the delivery was great too!
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Training
Online
Description
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Type
Training
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Methodology
Online
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Duration
3 Months
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Start date
Different dates available
With an increased focus on managing business conduct by regulators in many jurisdictions, financial firms are closely scrutinising what conduct risk means in practice to them. As a result, firms need to understand how business conduct impacts on their business, their employees, their customers and the market in which they operate.
The ICA Specialist Certificate in Conduct Risk provides you with an opportunity to understand the fundamentals of conduct risk. You will look at the key terminology and develop skills that will help you recognise good and poor conduct. You will explore key regulatory developments that affect your firm and your stakeholders and will gain an understanding of how to react.
You will also gain a valuable insight into how a regulatory conduct framework works in practice, by referencing the Senior Managers & Certification Regime (SM&CR) in the UK.
This course is awarded in association with Alliance Manchester Business School, the University of Manchester. In the UK, it is also endorsed by the British Bankers’ Association.
Facilities
Location
Start date
Start date
About this course
This course will be aimed initially at staff working and wishing to work in roles in financial services companies, regulators and public organisations, including:
compliance roles
sales management roles
product and process development roles
risk management roles
strategic development roles
executive roles
complaint handling and customer service roles
Flexible learning solutions that are suited to you
Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role
Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria
Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification
The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate
Reviews
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Highly enjoyable, a very nice experience.
← | →
-
Very user-friendly company website as well as online student platform. The content followed a good structure, and the mock exams were extremely useful to practice for the actual test. Respectable replying time when I had any sort of doubts, which were dealt with and solved quickly and efficiently. ICT is a training centre that I would indubitably recommend to workmates and friends.
← | →
-
Nice training! It was planned really well, and the delivery was great too!
← | →
Course rating
Recommended
Centre rating
Oyinlola
Darrell
Nehra
Kim
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Risk
- Market
- Sales Management
- Risk Management
- Complaint Handling
- Conduct Risk
- Performance
- Financial Indicators
- Customer Manager
- Customer Service
Teachers and trainers (1)
ICT Training, Education and Development
Tutors
ICT has a vast internal tutor team and we also use a number of external trainers to enliven the learning process. All ICT trainers have extensive experience. They come from a variety of backgrounds and most are still practising in their profession so you can be confident that the learning you receive is practical and up-to-date. In our international centres we use local tutors who are knowledgeable about the laws and regulations of that particular country as well as international best practice.
Course programme
- Development of the conduct agenda
- Core components of conduct risk
- What does good conduct look like for a firm?
- Know your responsibilities and accountabilities
- What does good conduct look like for customers?
- Meeting the customer's objectives ~ the outcomes-focused approach
- What is 'fair?'
- The importance of good market conduct
- Requirements and why they are there
- Impacts of poor market conduct
- Understanding a conduct framework in practice - the Senior Managers & Certification Regime (UK)
Additional information
ICA Certificate in Conduct Risk