Identifying,Qualifying & Closing Sales Opportunities
Course
In Sutton
Description
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Type
Workshop
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Location
Sutton
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Duration
1 Day
To sharpen exsisting sales skills and strengthen customer awareness and to give a communication ability that will give greater information as to the customers commitment and position with regard to your companies offering. Suitable for: Participants who will benefit most are customer facing / telephone sales people. Also individuals who are part of the sale, i.e. professional services, pre-sales and customer support.
Facilities
Location
Start date
Start date
About this course
to be in sales or any customer support position
Reviews
Course programme
29 Green Lane, Lower Kingswood, Tadworth, Surrey, KT20 6TB.
Identifying, Qualifying and Closing
Sales Opportunities
THE COURSE THAT SHOWS YOU HOW TO TURN PROSPECTS INTO ORDERS
Participants who will benefit most are customer facing / telephone sales people. Also individuals who are part of the sale, i.e. professional services, pre-sales and customer support.
The material covered in this highly interactive Course is as follows :-
1. Know your customer.2. How to qualify the customer from initial contact to closure, handling objections along the way.3. Understanding how to uncover and resolve objections.4. Using closing techniques to establish the customer’s commitment to the sale.5. Dialogue and communication techniques.6. How to use questions as tools, i.e. to gain information, to establish the sales cycle and the customer’s needs, clarifying time scales and then being able to map the progress of the sale through our “sales ladder” technique.7. Accurate sales reporting based on facts and not supposition.8. Dealing with Gatekeepers, Influencers, Users andCoaches and understanding their role in the sale.
9. Understanding value to proposition.10. How to present effectively and sell at the same time.11. Understanding buying influences and sales drivers.12. Your mental preparation and approach.£350.00 per person plus V.A.T. For 2 people or more, the cost would be £295 per person – again plus V.A.T including full Course Notes and one month’s consultancy by telephone or e-mail on any of your sales issues. This could be extended on a monthly basis for an additional fee.
Refreshments will be provided.
Identifying,Qualifying & Closing Sales Opportunities