Course suitable for: This course is intended for support professionals who are new to the Windows XP Professional environment. Delegates are required to meet the following prerequisites:
- A+ certification, or equivalent knowledge.
- Network+ certification, or equivalent knowledge.
- Completed M2028, Basic Administration of Microsoft Windows 2000, or have equivalent knowledge of administrative tasks.
Course objectives: At the end of the course, delegates will be able to:
- Install Windows XP Professional and upgrade to Windows XP Professional.
- Automate an installation of Windows XP Professional by using answer files and Uniqueness Database Files (UDFs), or by using the System Preparation Tool in Microsoft Windows 2000.
- Configure and manage hardware on a computer running Windows XP Professional.
- Troubleshoot the boot process and other system issues.
- Configure Windows XP Professional to operate on Microsoft Windows networks.
- Configure the desktop environment, and use profiles to control desktop customisation.
- Configure and support Transmission Control Protocol/Internet Protocol (TCP/IP).
- Configure and troubleshoot name resolution.
- Configure Windows XP Professional for networks running Novell NetWare and UNIX operating systems.
- Support remote users.
- Configure Windows XP Professional for mobile computing.
- Manage disks. Configure and manage file systems.
- Monitor resources and performance.
Course content:Installing Microsoft Windows XP Professional Automating an Installation of Microsoft Windows XP Professional Configuring Hardware on a Computer Running Microsoft Windows XP Professional Troubleshooting the Boot Process and Other System Issues Configuring Microsoft Windows XP Professional to Operate in Microsoft Windows Networks Configuring the Desktop Environment Configuring and Supporting TCP/IP Configuring Names Resolution Configuring Windows XP Professional for Networks Running Novell NetWare and UNIX Operating Systems Supporting Remote Users Configuring Microsoft Windows XP for Mobile Computing Managing Disks Configuring and Managing File Systems -Monitoring Resources and Performance