Improving Assertiveness To Achieve Success Training
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The course was excellently delivered and Ian`s approach put us all at ease.
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The training helped me to understand my job better –now I’m able to use the computer without any problem.
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James was a superlative tutor –he knew the subject matter inside out and gave great 'real life' examples of projects. Thumbs up!
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Course
In Cardiff
Description
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Type
Course
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Location
Cardiff (Wales)
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Duration
2 Days
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Start date
Different dates available
Delegate pack consisting of course notes and exercises Manual Experienced Instructor Refreshments
Facilities
Location
Start date
Start date
Reviews
-
The course was excellently delivered and Ian`s approach put us all at ease.
← | →
-
The training helped me to understand my job better –now I’m able to use the computer without any problem.
← | →
-
James was a superlative tutor –he knew the subject matter inside out and gave great 'real life' examples of projects. Thumbs up!
← | →
Course rating
Recommended
Centre rating
William
Bukuru Jean Berchmas
Ian hope
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 8 years
Subjects
- Body Language
- Self-confidence
- Benefits
- IT
- Communication Skills
- Communication Training
- Assertive Behaviour
- Assertiveness Training
- Confidence Training
- Skills and Training
Course programme
Improving Assertiveness to Achieve Success is a five-day course designed to build your self-confidence and influence others. Assertiveness is a technique with which we can express our views or ideas to others with a positive and influential style. This course helps you to understand your behavioural style and develop techniques for communicating with others. This training course will help improve your ability to influence others, use effective body language and express discrepancy in a positive way.
PrerequisitesThere are no prerequisites required for this course.
Who Should Attend?Anyone who wants to develop their self-confidence and adapt their assertiveness techniques to improve their communication skills.
What will you learn?- Learn about assertiveness and self-worth
- Using assertive body language
- Learn different assertive techniques and communication skills
- Managing and recognising aggressive behaviour in yourself and others
- Learn to say ‘no’ confidently without offending anyone
- Handling challenging situations to achieve positive outcomes
- Give individuals the perspective of their positions, objectives which they want to achieve, overcome their complications, to become strong-minded, but without hurting others
Course Structure:
By attending this assertiveness training course, you will learn about Assertiveness, techniques to become Assertive, improve communication skills and also handling conflicts.
In the first module, you will learn about:
- Assertiveness
- Techniques
- Styles
- Components of Assertive Behaviour
- Body Language
- Communication skills
In the second module, you will learn about:
- Facing challenging situations
- Conflicts
- Implementing Action Plans
- Strategies for Say No
- Anger Management
Benefits of course:
The delegates will gain the following benefits from this course:
- Increase self-confidence and self-worth
- Understand or recognise your feelings and express them in an efficient way
- Learn about various communication methods and styles to improve your communication skills
- Anticipate circumstances and prepare your responses to make others in your favour.
- Improve assertive body language by using different assertive styles and techniques
- Develop decision-making skills and reduce stress
- Learn to say ‘no’ confidently without any regret
- Deal with stressful situations and conflicts and also with assertive behaviour
Course Content:
This course covers the following topics:
Assertiveness
- Overview
- Benefits
- Assertive Behaviour
- Aggressive Behaviour
- Passive Behavior
- Differentiate between Assertive, Aggressive, and Passive Behaviours
- Understand Self-Consciousness and Openness
Assertive Techniques and Styles
- Different Styles of Assertiveness
- Techniques
- Rules for Assertiveness
- Importance of Body Language
Components of Assertive Behaviour
- Visual Communication
- Facial Gesture
- Body Language
- Vocalisation, Voice Volume and Tone
- Clear Speech Content
Communication Skills
- Communication Methods
- Various Communication Styles
- Communication Rules
- Barriers
- Listening Skills
- Obtaining Your Communication Style
Facing Challenging Situations and Conflicts
- Classify Confronting Problems
- Communicate Evidently in Difficult Situations
- Simplify conflict
- Solving Conflict
- Say ‘No’ Without any Regret
- Implementation of Action Plans for Achieving Goals
Strategies for Say No
- Identify Reason for No
- Explain Reason for Saying No
- Reject Request Not The Person
- Construct a Preemptive No
- Get Ready to Miss Opportunities
- Gather Courage for Say No
Managing Anger
- Understanding and Managing Anger
- Explore The Reason Behind Anger
- Prepare for Difficult Conversations
- Identify Warning Signs of Anger
- Ways to Control Anger
Additional information
- Gain confidence by developing your a ssertiveness skills
- Make a positive impact at work using techniques to enhance your skills
- Training provided in luxury nationwide venues
- GUARANTEED LOWEST PRICE IN THE INDUSTRY
- Small class sizes for optimum delegate-instructor interaction
- Great opportunity to learn the ability to assert yourself in challenging situations
- Includes material and manuals
- Book Online or Call 01344 203999 to speak to a training advisor today
Improving Assertiveness To Achieve Success Training