Influencing and Negotiating

Identify five influencing strategies, consider six factors when identifying the most appropriate strategies, use a four part approach to principled negotiation, recognise and develop power bases, practice active listening and assertiveness skills, identify methods for developing an innovative and creative working team. Suitable for: Individuals who are required to negotiate with staff or clients, staff representatives or shop stewards, may be useful for managers who need to win a hearing from other service providers, i.e. Home care organisers Doctors, social workers, etc.