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Influencing And Persuading Skills With An Introduction To Negotiating

in Hemsley Fraser (England)

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£899 + VAT

Duration:

2 Days

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Hemsley Fraser

Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve...

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Course details

Type Course Duration 2 Days
Method / place Contact course provider Classes
Suitability If you would benefit from an enhanced ability to persuade and influence others in the workplace, then this is the course for you! This introductory level course will help you communicate with others more effectively, get yourself heard and encourage others to value your opinions. It is not designed for managers or sales professionals looking for co...
Requirements
To gain the maximum benefit from the course, you will be sent a pre-course questionnaire to complete which asks you to consider current expectations. This will help you ...
Price £899 + VAT
Get direct information on how to enrol, venues and availability...

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Course programme

Influencing And Persuading Skills With An Introduction To Negotiating
Requirements:
To gain the maximum benefit from the course, you will be sent a pre-course questionnaire to complete which asks you to consider current expectations. This will help you set the context of the course and the information you provide will be used on the day as part of the course activities.
Course suitable for:
If you would benefit from an enhanced ability to persuade and influence others in the workplace, then this is the course for you! This introductory level course will help you communicate with others more effectively, get yourself heard and encourage others to value your opinions. It is not designed for managers or sales professionals looking for commercial or sales negotiation. Managers or sales professionals should instead attend 'Sales Negotiation'.
Effective Communication Skills

  • Defining the communication process

  • Your personal communication style

  • Communication style, self-analysis/skills audit
Positive and Assertive Communication

  • Not saying ''yes'' when you kno- you should be saying ''no''

  • Expressing your ideas in an assertive and effective manner

  • Contributing at meetings and gaining cooperation from others
Persuasive and Influential Communication

  • Ensuring your communication is clear, concise and easily understood

  • Enhancing your questioning and listening skills

  • Persuasive communication - gaining others' agreement
Difficult Situations - Communicating With Confidence

  • Creating a positive impression when dealing with senior colleagues

  • Communicating difficult or sensitive messages

  • Gaining cooperation from others and minimising conflict
An Introduction to Negotiation with Others

  • The core negotiation process when working with others

  • Pre-negotiation - preparation and planning

  • Concluding the negotiation - securing a win/win result
Personal Development

  • Preparing a Personal Action Plan

  • Top tips to support your return to the workplace

Testimonial
Natasha Swanson, Acquisitions Executive Sky One My line manager noted an immediate improvement in my performance after the course.
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On Hemsley Fraser

Provider description
Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve through our innovative and robust learning solutions.

With a strong UK, European and North American presence and a global network of over 400 professionals, we bring a comprehensive range of people and organisational development capabilities to clients.

In an increasingly competitive environment where your people are often the key differentiator, you need to think beyond the norm and continually raise the level of talent and skills in the organisation. Hemsley Fraser provides learning and development solutions that help clients to become higher-performing organisations.

We develop learning solutions which:

* Help Airbus to build planes more efficiently at the forefront of technological innovation and the customer experience.
* Enable Norwich Union Life to deliver higher levels of customer satisfaction.
* Ensure that MBDA has an organisation wide learning programme, delivered with measurable effectiveness and efficiency and which directly supports its strategy as a global player in its market.
* Creates a large scale management capability to enable Royal Bank of Scotland Group to deliver operational and customer excellence, as one of the largest banking groups in the world.
* Distinguish West Bromwich Building Society as an award winning high performer in its sector, which has been achieved through the commitment of its people.

Our ability to think beyond learning distinguishes our approach and capability to make breakthrough performance a reality.

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