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Coaching Skills inhouse
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I learned how to coach and overcome barriers. I can’t wait to get started!
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- Course
- Inhouse
- Different dates available
- 2 Days
...Effective call sampling and coaching training is key to meeting quality goals, satisfying customers and ensuring staff development. Having a system set up that staff understand and agree upon pays dividends. This coaching skills training course provides participants with clear guidelines... Learn about: Listening Skills, Telephone Skills, Conflict Resolution...
...Effective call sampling and coaching training is key to meeting quality goals, satisfying customers and ensuring staff development. Having a system set up that staff understand and agree upon pays dividends. This coaching skills training course provides participants with clear guidelines... Learn about: Listening Skills, Telephone Skills, Conflict Resolution...
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I learned how to coach and overcome barriers. I can’t wait to get started!
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- Short course
- Inhouse in Avon
- Beginner
- Different dates available
- 1 Day
...To provide delegates with an understanding of learning and to develop skills in one to one and group training. Suitable for: Any employee who has responsibility to train others. It can be as applicable to on-job trainers who train adhoc on a 1-1 basis as well as the group training instructor... Learn about: Skills and Training, Training coordination, Coaching Skills...
- Short course
- Inhouse in Hertfordshire
- Beginner
- Different dates available
- 3h
... of supervision sessions, the basic skills involved, making them person-centered and effective, setting clear and agreed goals, and common problems in supervision... Learn about: Team Leadership, Coaching Skills...
- Training
- Inhouse in Glasgow
- Intermediate
- 7h - 2 Days
... includes an opportunity for each attendee to deliver a brief training session and put their skills into practice... Learn about: Training evaluation, Coaching Skills, Teaching Skills...
- Training
- Inhouse in Syston
- Intermediate
- Different dates available
- 3 Months
...Golf tuition for all levels carried out by a level 3 PGA coach at the great faculties of the well respected Lutterworth Golf Club, just off of junction 20 of the M1. 5x 30 mins to be booked at your convenience. All areas can be covered with use of all facilities... Learn about: Adult Education, Retail Sales, Sports training...
- Training
- Inhouse in City Of London
- Different dates available
... personal pride and ownership of their roles? Good coaching allows us to stand back and allow our teams to think for themselves. To do what they're doing to the best of their abilities because it's their ideas and they're implementing. That doesn't mean you don't oversee the task, it doesn't mean you... Learn about: Coaching Skills, Coaching training, Effective Communication...
- Short course
- Inhouse
- Different dates available
- 2 Days
...This workshop touches on theory (to enable participants to gain a thorough understanding of how people learn) and actual training practice with expert coaching and guidance. We concentrate on collecting the maximum amount of feedback and the sharing of good practice. Each attendee will receive... Learn about: Feedback & Coaching, Coaching Skills, Train the Trainer...
- Short course
- Inhouse
- Different dates available
- 1 Day
...Leading a group of individuals and enabling them to work as an effective team is a skilled and rewarding job. This highly interactive workshop will develop your skills as a leader and enable you to communicate effectively, develop and strengthen existing and future teams. Suitable for: Anyone... Learn about: Listening Skills, Coaching Skills, Communication Skills...
- Training
- Inhouse in City Of London
- Different dates available
...All Businesses talk about needing better communication skills, but often don't know exactly what that means or they don't know how to go about making it happen. And without doubt, unless you are a company of one, at some point or another, communication will go awry through no one's fault... Learn about: Team Training, Coaching training, Effective Communication...
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Dancing lion’s expertise and experience were utilised to great effect when they tailored a bespoke debt collection training solution for our company, whom operates within a very challenging subprime credit servicing marketplace. The very positive feedback provided by participants categorically indicated that the trainer had exceeded all their expectations and successfully met their debt collectors’ individual learning and development objectives.
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- Course
- Inhouse
- Different dates available
- 2 Days
...Building and maintaining an effective arrears collections team is central to achieving collections targets and treating customers fairly. In this practical two-day course, senior managers and collections specialists are assisted to review current working practice, develop new procedures and skills... Learn about: Customer Care, People Management, Team Performance...
...Building and maintaining an effective arrears collections team is central to achieving collections targets and treating customers fairly. In this practical two-day course, senior managers and collections specialists are assisted to review current working practice, develop new procedures and skills... Learn about: Customer Care, People Management, Team Performance...
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Dancing lion’s expertise and experience were utilised to great effect when they tailored a bespoke debt collection training solution for our company, whom operates within a very challenging subprime credit servicing marketplace. The very positive feedback provided by participants categorically indicated that the trainer had exceeded all their expectations and successfully met their debt collectors’ individual learning and development objectives.
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- Training
- Inhouse in City Of London
- Different dates available
...All Businesses talk about needing better communication skills, but often don't know exactly what that means or they don't know how to go about making it happen. And without doubt, unless you are a company of one, at some point or another, communication will go awry through no one's fault... Learn about: Team Building, Coaching Skills, Communication Training...
- Course
- Inhouse
- Different dates available
- 2 Days
...Programme objectives To provide delegates with the understanding and skills to appraise there colleagues at work. Delegates will learn... Learn about: Employee Motivation, Internal Communication, Performance Appraisal...
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Dancing lion provided an interim L&D manager who worked as part of our team to deliver a new contact centre for project in the Middle East. I found them to be diligent, conscientious with a high degree of integrity and knowledge within the area of learning and development.
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The trainer was an excellent communicator, calm and always delivered on time to quality. A real gentleman!
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- Course
- Inhouse
- Different dates available
- 2 Days
... their skills? Can trainers assess performance? What prevents managers from managing or concerns directors who may be unable to confidently comment on the status... Learn about: Coaching Skills, Call Handling, Customer Care...
... their skills? Can trainers assess performance? What prevents managers from managing or concerns directors who may be unable to confidently comment on the status... Learn about: Coaching Skills, Call Handling, Customer Care...
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Dancing lion provided an interim L&D manager who worked as part of our team to deliver a new contact centre for project in the Middle East. I found them to be diligent, conscientious with a high degree of integrity and knowledge within the area of learning and development.
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The trainer was an excellent communicator, calm and always delivered on time to quality. A real gentleman!
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...a crucial internal memo or a diplomatic letter, our Creative Business Writing Training can give your people enough tools of the trade to help them become... Learn about: Confidence Training, Team Training, Coaching training...
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I learned more in 2 days than six months at work. Wish I’d been given this training course when I started.
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- Course
- Inhouse
- Different dates available
- 2 Days
... coaching plays in optimising performance. This training programme is typically delivered in English. Translators can be provided at an additional cost. In order to ensure that there is a good balance of theory, discussion and practical work this course requires a minimum of 6 and a maximum of 12 delegates... Learn about: Behavioural Safety, Telephone Skills, Quality Process...
... coaching plays in optimising performance. This training programme is typically delivered in English. Translators can be provided at an additional cost. In order to ensure that there is a good balance of theory, discussion and practical work this course requires a minimum of 6 and a maximum of 12 delegates... Learn about: Behavioural Safety, Telephone Skills, Quality Process...
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I learned more in 2 days than six months at work. Wish I’d been given this training course when I started.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
..., relevant and confidence building tools to help them handle this difficult arena more effectively. Our Conflict Management Skills Training can be tailored as an in-house programme to address workplace conflict issues within your own company... Learn about: Team Leadership, Effective Communication, Coaching training...
- Course
- Inhouse
- 2 Days
...A very practical and thought provoking programme that will awaken you to the powerful impact that coaching has when applied as an integral part of a managers toolkit. With the support of a voice coach, the programme will not only increase communication with staff members, but through the... Learn about: Communication Training, Coaching Skills, Team Leadership...
- Short course
- Inhouse
... a hitch has to be harmonised with the drive to grow the business and develop the necessary organisation of people and processes to deliver. It is easy to lose focus and direction. By having planned, half day sessions with our qualified coaches you will achieve clarity, regain control, set achievable... Learn about: Business Coaching, Finance strategy, Business Plan...
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