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Telephone Skills Courses Lancashire
- Short course
- Bolton
- 1 Day
...Personal audit Building rapport through words and phases Using the phonetic alphabet Listening skills Analytical thinking Controlling the call Setting...
- Training
- Manchesterand12 other venues
- Basingstoke, Guildford, Oxford, Birmingham, Bristol, Southampton, Reading, Garforth, Woking, Brentwood, Nottingham ...
- 1 Day
...and maintain Customer relationships. Introduces the Qualities and Key Skills required for success. Learn how to project the correct image, handle difficult...
- Short course
- Northern Manchester
- Intermediate
- Different dates available
- 1 Day
...If you are in telesales then you should attend this powerful one-day course. If you want the skills and confidence to outsell your competitors and... Learn about: Outgoing calls, Action plan, Sales Training...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...or customer-facing roles. Designed with real workplace needs in mind, this course strengthens problem-solving skills, service orientation, and IT awareness—making... Learn about: Communication techniques, Sales by Phone, Voice Mail...
- Course
- Online
- Different dates available
- 9h
...to acquire skills for their profession. People who are interested in call centre customer service training. Module One: Getting Started Workshop Objectives Module... Learn about: Case Study, Customer Service, Open questions...
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